manual/feedback.html - ant - Git at Google

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 <title>Apache Ant User Manual - Feedback</title>
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 <h1><a name="feedback">Feedback</a> and Troubleshooting</h1>
 <p>If things do not work, especially simple things like <tt>ant -version</tt>,
   then something is wrong with your configuration. Before filing bug reports and
   emailing all the Apache Ant mailing lists</p>
 <ol>
   <li>Check your environment variables. Are ANT_HOME and JAVA_HOME correct? If
     they have quotes or trailing slashes, remove them.</li>
   <li>Unset CLASSPATH; if that is wrong things go horribly wrong. Ant does not
     need the CLASSPATH variable defined to anything to work.</li>
   <li>Make sure there are no versions of crimson.jar or other XML parsers in JRE/ext</li>
   <li>Is your path correct? is Ant on it? What about JDK/bin? have you tested
     this? If you are using Jikes, is it on the path? A createProcess error (especially
     with ID=2 on windows) usually means executable not found on the path.</li>
   <li>Which version of ant are you running? Other applications distribute a copy
     -it may be being picked up by accident.</li>
   <li>If a task is failing to run is optional.jar in ANT_HOME/lib? Are there any
     libraries which it depends on missing?</li>
   <li>If a task doesn't do what you expect, run <tt>ant -verbose</tt> or <tt>ant
     -debug</tt> to see what is happening</li>
 </ol>
 <p>If you can't fix your problem, start with the <a href="http://ant.apache.org/mail.html" target="_top">Ant
   User Mailing List</a> . These are other ant users who will help you learn to
   use ant. If they cannot fix it then someone may suggest filing a bug report,
   which will escalate the issue. Remember of course, that support, like all open
   source development tasks, is voluntary. If you haven't invested time in helping
   yourself by following the steps above, it is unlikely that anyone will invest
   the time in helping you. </p>
 <p>Also, if you don't understand something, the <a href="http://ant.apache.org/mail.html" target="_top">Ant
   User Mailing List</a> is the place to ask questions. Not the developer list,
   nor the individuals whose names appears in the source and documentation. If
   they answered all such emails, nobody would have any time to improve ant. </p>
 <p>To provide feedback on this software, please subscribe to the <a href="http://ant.apache.org/mail.html" target="_top">Ant
   User Mailing List</a> </p>

 <p>If you want to contribute to Ant or stay current with the latest
 development, join the
 <a href="http://ant.apache.org/mail.html" target="_top">Ant Development Mailing List</a>
 </p>
 <p>A searchable archive can be found at <a
 href="http://marc.theaimsgroup.com" target="_top">http://marc.theaimsgroup.com</a>.
 Other archives will be documented online at  <a href="http://ant.apache.org/mail.html#Archives" target="_top">Mailing Lists Archives</a> </p>


 </body>
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	Licensed to the Apache Software Foundation (ASF) under one or more
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	this work for additional information regarding copyright ownership.
	The ASF licenses this file to You under the Apache License, Version 2.0
	(the "License"); you may not use this file except in compliance with
	the License. You may obtain a copy of the License at

	http://www.apache.org/licenses/LICENSE-2.0

	Unless required by applicable law or agreed to in writing, software
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	<html>

	<head>
	<meta http-equiv="Content-Language" content="en-us">
	<link rel="stylesheet" type="text/css" href="stylesheets/style.css">
	<title>Apache Ant User Manual - Feedback</title>
	</head>

	<body>

	<h1><a name="feedback">Feedback</a> and Troubleshooting</h1>
	<p>If things do not work, especially simple things like <tt>ant -version</tt>,
	then something is wrong with your configuration. Before filing bug reports and
	emailing all the Apache Ant mailing lists</p>
	<ol>
	<li>Check your environment variables. Are ANT_HOME and JAVA_HOME correct? If
	they have quotes or trailing slashes, remove them.</li>
	<li>Unset CLASSPATH; if that is wrong things go horribly wrong. Ant does not
	need the CLASSPATH variable defined to anything to work.</li>
	<li>Make sure there are no versions of crimson.jar or other XML parsers in JRE/ext</li>
	<li>Is your path correct? is Ant on it? What about JDK/bin? have you tested
	this? If you are using Jikes, is it on the path? A createProcess error (especially
	with ID=2 on windows) usually means executable not found on the path.</li>
	<li>Which version of ant are you running? Other applications distribute a copy
	-it may be being picked up by accident.</li>
	<li>If a task is failing to run is optional.jar in ANT_HOME/lib? Are there any
	libraries which it depends on missing?</li>
	<li>If a task doesn't do what you expect, run <tt>ant -verbose</tt> or <tt>ant
	-debug</tt> to see what is happening</li>
	</ol>
	<p>If you can't fix your problem, start with the <a href="http://ant.apache.org/mail.html" target="_top">Ant
	User Mailing List</a> . These are other ant users who will help you learn to
	use ant. If they cannot fix it then someone may suggest filing a bug report,
	which will escalate the issue. Remember of course, that support, like all open
	source development tasks, is voluntary. If you haven't invested time in helping
	yourself by following the steps above, it is unlikely that anyone will invest
	the time in helping you. </p>
	<p>Also, if you don't understand something, the <a href="http://ant.apache.org/mail.html" target="_top">Ant
	User Mailing List</a> is the place to ask questions. Not the developer list,
	nor the individuals whose names appears in the source and documentation. If
	they answered all such emails, nobody would have any time to improve ant. </p>
	<p>To provide feedback on this software, please subscribe to the <a href="http://ant.apache.org/mail.html" target="_top">Ant
	User Mailing List</a> </p>

	<p>If you want to contribute to Ant or stay current with the latest
	development, join the
	<a href="http://ant.apache.org/mail.html" target="_top">Ant Development Mailing List</a>
	</p>
	<p>A searchable archive can be found at <a
	href="http://marc.theaimsgroup.com" target="_top">http://marc.theaimsgroup.com</a>.
	Other archives will be documented online at <a href="http://ant.apache.org/mail.html#Archives" target="_top">Mailing Lists Archives</a> </p>


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