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| <p>Apache Tomcat<sup>®</sup> support is provided by the community, for the community, on a |
| purely volunteer basis. This page has been written to help you find the help you |
| need whilst making the most efficient use of the resources available. The types |
| of help are presented in the same order they are typically used.</p> |
| |
| <p>The first resource to check is the documentation. In addition to the Tomcat |
| documentation (make sure you check the documentation for the version you are |
| using) you should also check the relevant Servlet and/or JSP |
| <a href="https://cwiki.apache.org/confluence/display/TOMCAT/Specifications">Specification</a> |
| documents. Much of Tomcat's behaviour is determined by these specifications and |
| the information in them is not typically duplicated in the Tomcat |
| documentation.</p> |
| |
| <p>The documentation is searchable – see input box at the top of the |
| page. To limit results to a specific major version of Apache Tomcat you can |
| add the number to the search string, wrapping it in quotes, e.g. "7.0".</p> |
| |
| <p>The logs which Apache Tomcat generates can be a valuable resource when trying |
| to diagnose a problem. Please review them. You may want to enable debug output |
| in your Apache Tomcat configuration so that you have more information to help |
| diagnose the problem.</p> |
| |
| <p>It is unusual to find a problem that has never been reported. The chances are |
| that your question has been asked and answered by somebody else. Use your |
| favourite search engine to try and find it.</p> |
| |
| <p>Answers to very common questions are documented on the |
| <a href="https://cwiki.apache.org/confluence/display/TOMCAT/FAQ">FAQ</a>.</p> |
| |
| <p>The archives for the user mailing list are a rich source of useful |
| information. Use the search features provided by one of them. A |
| <a href="lists.html">selection of archives</a> is provided on the mailing list |
| page.</p> |
| |
| <p>If you have already subscribed to the relevant mailing list, |
| you can ask about the problem on there. If you are not subscribed, you |
| will need to subscribe before you can send your question to either of these |
| lists. The <a href="lists.html">mailing list</a> pages provide further |
| information on how to use the mailing lists as well as subscription |
| instructions.</p> |
| |
| <p>If you have found a bug or propose an enhancement, follow the documented |
| <a href="bugreport.html">bug reporting</a> steps. Please note, that Bugzilla |
| is not a support forum. If you need help with your problem, use the users |
| <a href="lists.html">mailing list</a>.</p> |
| |
| <p>A number of <a href="presentations.html">Tomcat presentations</a> are |
| available from past Apache conferences and other sources.</p> |
| |
| <p>A list of organisations that provide support and training for Apache Tomcat |
| is maintained on the |
| <a href="https://cwiki.apache.org/confluence/display/TOMCAT/SupportAndTraining">Tomcat |
| Wiki</a>.</p> |
| |
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