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<document>
<properties>
<title>Mailing List Guidelines</title>
</properties>
<body>
<section name="Mailing Lists - Guidelines">
<a name="Guidelines"/>
<p>
A mailing list is an electronic discussion forum that anyone
can
subscribe to. When someone sends an email message to the
mailing list,
a copy of that message is broadcast to everyone who is
subscribed to
that mailing list. Mailing lists are the primary means of
communication
for people working within the Apache Struts Project.
</p>
<subsection name="Mailing Lists - Guidelines">
<p>
Mailing lists provide a simple and effective communication
mechanism.
With potentially thousands of subscribers, there is a
common set of
etiquette guidelines that you should observe. Please keep
on reading.
</p>
<p>
<strong>
Respect the mailing list type
</strong>
</p>
<ul>
<li>
The "User" list is where you can send questions and
comments about
configuration, setup, usage and other "user" types of
questions.
</li>
<li>
The "Developer" (or "Dev") list is where you can send
questions and
comments about the actual software source code and
general
"development" types of questions.
</li>
</ul>
<p>Some questions are appropriate for posting on both the
"user" and
the "developer" lists. In this case, pick one and only
one. Do not
cross post.</p>
<p>Asking a configuration question on the developers list is
frowned
upon because developers' time is as precious as yours. By
contacting
them directly instead of the user base you are abusing
resources. In
fact, it is unlikely that you will get a quicker answer,
if at
all.</p>
<p>
<strong>
Join the lists that are appropriate for your
discussion.
</strong>
<br/>
Please make sure that you are joining the list that is
appropriate for the
topic or product that you would like to discuss. For
example,
please do not join the Struts mailing list and ask
questions about Tomcat.
Instead, you should join the Tomcat User list and ask your
questions
there.
</p>
<p>
<strong>
Ask smart questions.
</strong>
<br/>
Every volunteer project obtains its strength from the
people involved
in it. You are welcome to join any of our mailing lists.
You can
choose to lurk, or actively participate; it's up to you.
The level of
community responsiveness to specific questions is
generally directly
proportional to the amount of effort you spend formulating
your
question. Eric Raymond and Rick Moen have even written an
essay entitled
<a
href="http://www.catb.org/~esr/faqs/smart-questions.html">
"
<b>Asking
Smart Questions</b>
"
</a>
precisely on this topic.
</p>
<p>
<strong>
Keep your email short and to the point.
</strong>
<br/>
If your email is more than about a page of text, chances
are that it
won't get read by very many people. It is much better to
try to pack a
lot of informative information (see above about asking
smart questions)
into as small of an email as possible. If you are replying
to a previous
email, it is a good idea to only quote the parts that you
are replying
to and to remove the unnecessary bits. This makes it
easier for people
to follow a thread as well as making the email archives
easier to search
and read.
</p>
<p>
<strong>
Do your best to ensure that you are not sending HTML
or
"Stylelized" email to the list.
</strong>
<br/>
If you are using Outlook or Outlook Express or Eudora,
chances are that
you are sending HTML email by default. There is usually a
setting that
will allow you to send "Plain Text" email. If you are
using Microsoft
products to send email, there are several bugs in the
software that
prevent you from turning off the sending of HTML email.
Please read this
<a href="./micromail.html">page</a>
as well...
</p>
<p>
<strong>
Do not cross post messages.
</strong>
<br/>
In other words, pick a mailing list and send your messages
to that mailing
list only. Do not send your messages to multiple mailing
lists. The reason is
that people may be subscribed to one list and not to the
other. Therefore,
some people will only see part of the conversation.
</p>
<p>
<strong>Watch where you are sending email.</strong>
.
The majority of our mailing lists have set the Reply-To to
go back to the
list. That means that when you Reply to a message, it will
go to the list
and not to the original author directly. The reason is
because it helps
facilitate discussion on the list for everyone to benefit
from. Be careful
of this as sometimes you may intend to reply to a message
directly to someone
instead of the entire list.
The appropriate contents of the Reply-To header is an
age-old debate that
should not be brought up on the mailing lists. You can
examine opposing points of view
<a href="http://www.unicom.com/pw/reply-to-harmful.html">
condemning</a>
our convention and
<a href="http://www.metasystema.org/essays/reply-to-useful.mhtml">
condoning</a>
it. Bringing this up for debate on a mailing list will add
nothing
new and is considered off-topic.
</p>
</subsection>
<subsection name="Archives">
<p>Archives Carrying Struts Lists</p>
<ul>
<li>
<a href="http://mail-archives.apache.org/">ASF Mail
Archives</a>
</li>
<li>Mail-Archive</li>
<ul>
<li>
<a href="http://www.mail-archive.com/user%40struts.apache.org/">
User list</a>
</li>
<li>
<a href="http://www.mail-archive.com/dev%40struts.apache.org/">
Dev. list</a>
</li>
</ul>
<li>Gmane</li>
<ul>
<li>
<a href="http://news.gmane.org/gmane.comp.jakarta.struts.user/">
User List</a>
</li>
<li>
<a href="http://news.gmane.org/gmane.comp.jakarta.struts.devel/">
Dev. List</a>
</li>
</ul>
<li>Mailing list ARChives</li>
<ul>
<li>
<a href="http://marc.theaimsgroup.com/?l=struts-user&amp;r=1&amp;w=2">
User List</a>
</li>
<li>
<a href="http://marc.theaimsgroup.com/?l=struts-dev&amp;r=1&amp;w=2">
Dev. List</a>
</li>
</ul>
<li>
<a href="http://www.servlets.com/archive/servlet/SummarizeList?listName=struts-user">
Servlets.com servlet and JSP list archives</a>
</li>
</ul>
</subsection>
<subsection name="Subscribing">
<p>
Now that you've read the guidelines (you
<em>have</em>
read the rest of the page, haven't you?), please subscribe
to
whichever Struts lists are of interest.
</p>
<ul>
<li>
<strong>STRUTS-ANNOUNCEMENTS Mailing List</strong>
- Subscribe to this list
to receiving only major announcements regarding
Struts. This is a low-volume,
read-only list.
<br/>
[
<a href="mailto:announcements-subscribe@struts.apache.org">
Subscribe</a>
]
<br/>
[
<a href="mailto:announcements-unsubscribe@struts.apache.org">
Unsubscribe</a>
]
</li>
<li>
<strong>STRUTS-USER Mailing List</strong>
- Subscribe to this list
to communicate with other developers that are using
Struts for their own applications, including questions
about the
installation of Struts, and the usage of particular
Struts features.
<br/>
[
<a href="mailto:user-subscribe@struts.apache.org">
Subscribe</a>
]
<br/>
[
<a href="mailto:user-unsubscribe@struts.apache.org">
Unsubscribe</a>
]
</li>
<li>
<strong>STRUTS-DEV Mailing List</strong>
- Subscribe to this mailing
list to communicate with other developers interested
in expanding and
improving the functionality supported by Struts
itself.
<br/>
[
<a href="mailto:dev-subscribe@struts.apache.org">
Subscribe</a>
]
<br/>
[
<a href="mailto:dev-unsubscribe@struts.apache.org">
Unsubscribe</a>
]
</li>
<li>
<strong>STRUTS-USER Digest</strong>
- Subscribe to this list to receive
a daily digest of the Struts USER list.
<br/>
[
<a href="mailto:user-digest-subscribe@struts.apache.org">
Subscribe</a>
]
<br/>
[
<a href="mailto:user-digest-unsubscribe@struts.apache.org">
Unsubscribe</a>
]
<br/>
If you subscribe to the Digest, you can also post to
the User list.
(Just don't quote the entire Digest mailing in a
reply!)
</li>
<li>
<strong>STRUTS-USER Newsgroup</strong>
- The User list is also mirrored online,
so that you can participate
<strong>without</strong>
subscribing to the regular mailing
list.
<br/>
[
<a href="http://struts_user.roomity.com">Struts User
on Roomity</a>
]
<br/>
This is another way to post to the User list without
subscribing to the
regular list.
<br/>
</li>
</ul>
<p>
Please note that the Struts User list enjoys a "casual
friday" policy.
More off-topic messages are tolerated on Fridays so long
as the
message is prefixed with the token [FRIDAY].
If you'd rather not be troubled by these postings, please
set your
mail filter accordingly.
Posting [FRIDAY] articles on any other weekday is
<strong>strongly
discouraged</strong>
.
We thank you for your cooperation.
</p>
</subsection>
</section>
<section>
<p class="right">
<strong>Next:</strong>
<a href="volunteers.html">Who we are</a>
</p>
</section>
</body>
</document>