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     <h1 id="1-respect-one-another">1. Respect one another<a class="headerlink" href="#1-respect-one-another" title="Permalink">&para;</a></h1>
 <p>Discussion is the cornerstone of a project like this and the sharing of viewpoints
 is crucial, as is understanding and accepting that many views will differ from
 your own. By all means debate rigorously and defend your view point stoutly, but
 avoid abrasive dialogue and personal attacks.</p>
 <p>Give leeway to people who do not have English as a first language. Pause before
 taking insult, and pause before responding. There is a difference between
 robust discussion and steamrollering. Civility is paramount.
 Manners cost nothing; we are all capable of self-moderation, and of being aware
 of our conduct.</p>
 <h1 id="2-remember-the-apache-openoffice-mission">2. Remember the Apache OpenOffice Mission<a class="headerlink" href="#2-remember-the-apache-openoffice-mission" title="Permalink">&para;</a></h1>
 <p>&ldquo;To create, as a community, the leading international office suite that will run
 on all major platforms and provide access to all functionality and data through open-component based APIs and an XML-based file format.&rdquo;</p>
 <p>The AOO project is a place for finding open-source solutions to document creation
 and consumption. We believe in making AOO freely available because we are the sort
 of people who welcome diversity in others, creativity of all sorts and who enjoy
 finding the best in all situations.</p>
 <h1 id="3-be-nice">3. Be Nice<a class="headerlink" href="#3-be-nice" title="Permalink">&para;</a></h1>
 <p>Not only are there lots of people on this list whose first language is not English
 there are some busy readers who, by necessity, have to read things quickly. If
 other list members are telling you they do not understand what you wrote, or take
 your innocent phrasing in a poor light, take it as a signal that your writing
 style is too idiomatic or too technical (unlikely but possible) for others to
 follow easily. This does not necessarily indicate that you are mean, wrong and
 bad, so just be nice and reword the passage. Assume people are not in
 "attack mode." We are all on the same team here.</p>
 <h1 id="4-dont-respond-when-you-are-angry">4. Don't Respond When You are Angry<a class="headerlink" href="#4-dont-respond-when-you-are-angry" title="Permalink">&para;</a></h1>
 <p>Assuming people are not in attack mode means that if you think they are, just now,
 then probably you are just misunderstanding their point. Ad hominem attacks,
 e.g., "You are too dumb to get this," are a sign that you yourself may not have
 a good-enough handle on the issue to explain your point clearly.</p>
 <h1 id="5-relax">5. Relax<a class="headerlink" href="#5-relax" title="Permalink">&para;</a></h1>
 <p>Always remember that unless there is a <em>darn</em> good reason, nothing gets decided
 at the ASF in less than 72 elapsed hours, so your reply can wait until morning.
 You might even get lucky, and when you check back somebody else will have posted
 either what you wanted to say, or something close enough that you can work with it.</p>
 <p>Remember that the members of a community mailing list will get to the list when
 they can. Most of us do this in our spare time, and in different time zones.
 Perhaps the rule of thumb could be to respond no more than once per hour, or
 once per day, to any given thread. The highest frequency of responses does not
 necessarily &ldquo;Win&rdquo; in a community of equals. The most concise and useful post
 tends to win, because furthering the dialog and advancing the community's goals
 is what we all desire.</p>
 <p>Of course, not all threads are decision-making threads.  Some are debugging or
 problem solving.  In those cases, the opposite advice applies.  If you know the
 answer, and can state it briefly, then do so.</p>
 <h1 id="6-get-to-the-point">6. Get to the point<a class="headerlink" href="#6-get-to-the-point" title="Permalink">&para;</a></h1>
 <p>Write as tersely as possible and edit down as much possible so that other people
 who are just as busy as you may quickly get your point without ending up
 defensive. Of course, balance is needed. Do not let brevity get in the way of
 providing enough information. Remember that people must understand your post in
 order to understand your point.</p>
 <h1 id="7-consider-trimming-the-post-to-which-you-are-responding">7. Consider trimming the post to which you are responding<a class="headerlink" href="#7-consider-trimming-the-post-to-which-you-are-responding" title="Permalink">&para;</a></h1>
 <p>People who read emails on small screens are not the only ones who are frustrated
 by picking important new information out of tons of stuff they have already read.
 To trim a post, one simply remove any parts of the post to which one is replying
 that are not important to understand ones reply. If the response to one of these
 posts is, &ldquo;What? I do not understand,&rdquo; then it may be that too much of the context
 may have been removed.</p>
 <h1 id="8-respect-the-private-lists">8. Respect the private lists<a class="headerlink" href="#8-respect-the-private-lists" title="Permalink">&para;</a></h1>
 <p>What happens on a private list, stays on that list.  There are only a few private
 lists on the project, e.g., the PMC list and the Security Team.  But you might on
 occasion interact with other private lists, like legal-internal or
 infrastructure-private.  Anything you read in a private list is confidential and
 not to be spoken of, or copied to people who are not members of that private
 list.</p>
 <p>Note:  the other side of respecting the private lists is to use them only when
 necessary, and for for topics that require confidentiality, such as information
 that deals with security vulnerabilities, personnel matters, user private
 information, etc.</p>
 <h1 id="9-there-are-going-to-be-exceptions-to-the-rule">9. There are going to be exceptions to the rule<a class="headerlink" href="#9-there-are-going-to-be-exceptions-to-the-rule" title="Permalink">&para;</a></h1>
 <p>All of these guidelines are subject to sanity-testing. A person posting illegal
 material on any Apache.org or Apache OpenOffice list will be reported to the
 appropriate authorities and will not be able to complain that their list privacy
 has been violated. Ramping up to a release, there are a lot of postings at high
 frequency. Sometimes it unavoidably requires a long post to say what needs to be
 said.</p>
 <h1 id="10-moderators-are-guiding-the-lists">10. Moderators are guiding the lists<a class="headerlink" href="#10-moderators-are-guiding-the-lists" title="Permalink">&para;</a></h1>
 <blockquote>
 <p><strong>A. General</strong></p>
 </blockquote>
 <blockquote>
 <p>We have various mailing lists, they all have a purpose. Lists are how we work
 on developing the product, communicate about the project, coordinate with other
 project members, help users, etc.</p>
 </blockquote>
 <blockquote>
 <p><strong>B. PMC appoints the Moderators</strong></p>
 </blockquote>
 <blockquote>
 <p>Moderators are appointed by the PMC to help ensure that the mailing lists
 function well for these purposes.</p>
 </blockquote>
 <blockquote>
 <p><strong>C. Good Behavior is expected</strong></p>
 </blockquote>
 <blockquote>
 <p>List subscribers are expected to be "be good". It is not our job to explain
 what that means in minute detail. That was the job of our parents, and it took
 many years. The best we can do is give some highlights, in the form of these List
 Conduct Guidelines. These are reminders of some of the things to watch out for
 that may be less familiar to new users of mailing lists. This list is not
 comprehensive. There are more ways that a clever person can find to be disruptive
 than we have time, or creativity, to write down.</p>
 </blockquote>
 <blockquote>
 <p><strong>D. Disruptive users can be left out of the lists</strong></p>
 </blockquote>
 <blockquote>
 <p>When encountering disruptive behavior on the list, Moderators have available,
 at their discretion, a range of corrective actions, from general reminders,
 private or public admonishment, to temporary or permanent banning of subscribers.
 There is no necessary progression of actions. For example, depending on severity
 disruptive actions might lead immediately to banning.</p>
 </blockquote>
 <blockquote>
 <p><strong>E. What to do in case of doubt?</strong></p>
 </blockquote>
 <blockquote>
 <p>Decisions of Moderators are subject to review by the PMC and anyone who feels
 that a Moderator's discretion was abused can escalate by sending an email to the
 PMC at <a href="mailto:private@openoffice.apache.org"> <a href="mailto:private@openoffice.apache.org">private@openoffice.apache.org</a>.</a>
 The decision of the PMC is final.</p>
 </blockquote>
 <h1 id="more-useful-stuff">More Useful Stuff<a class="headerlink" href="#more-useful-stuff" title="Permalink">&para;</a></h1>
 <ul>
 <li><a href="http://www.apache.org/dev/contrib-email-tips.html">Apache Tips for Email Contributors</a></li>
 </ul>

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	<div id="contenta">
	<br/>
	<h1 id="1-respect-one-another">1. Respect one another<a class="headerlink" href="#1-respect-one-another" title="Permalink">¶</a></h1>
	<p>Discussion is the cornerstone of a project like this and the sharing of viewpoints
	is crucial, as is understanding and accepting that many views will differ from
	your own. By all means debate rigorously and defend your view point stoutly, but
	avoid abrasive dialogue and personal attacks.</p>
	<p>Give leeway to people who do not have English as a first language. Pause before
	taking insult, and pause before responding. There is a difference between
	robust discussion and steamrollering. Civility is paramount.
	Manners cost nothing; we are all capable of self-moderation, and of being aware
	of our conduct.</p>
	<h1 id="2-remember-the-apache-openoffice-mission">2. Remember the Apache OpenOffice Mission<a class="headerlink" href="#2-remember-the-apache-openoffice-mission" title="Permalink">¶</a></h1>
	<p>“To create, as a community, the leading international office suite that will run
	on all major platforms and provide access to all functionality and data through open-component based APIs and an XML-based file format.”</p>
	<p>The AOO project is a place for finding open-source solutions to document creation
	and consumption. We believe in making AOO freely available because we are the sort
	of people who welcome diversity in others, creativity of all sorts and who enjoy
	finding the best in all situations.</p>
	<h1 id="3-be-nice">3. Be Nice<a class="headerlink" href="#3-be-nice" title="Permalink">¶</a></h1>
	<p>Not only are there lots of people on this list whose first language is not English
	there are some busy readers who, by necessity, have to read things quickly. If
	other list members are telling you they do not understand what you wrote, or take
	your innocent phrasing in a poor light, take it as a signal that your writing
	style is too idiomatic or too technical (unlikely but possible) for others to
	follow easily. This does not necessarily indicate that you are mean, wrong and
	bad, so just be nice and reword the passage. Assume people are not in
	"attack mode." We are all on the same team here.</p>
	<h1 id="4-dont-respond-when-you-are-angry">4. Don't Respond When You are Angry<a class="headerlink" href="#4-dont-respond-when-you-are-angry" title="Permalink">¶</a></h1>
	<p>Assuming people are not in attack mode means that if you think they are, just now,
	then probably you are just misunderstanding their point. Ad hominem attacks,
	e.g., "You are too dumb to get this," are a sign that you yourself may not have
	a good-enough handle on the issue to explain your point clearly.</p>
	<h1 id="5-relax">5. Relax<a class="headerlink" href="#5-relax" title="Permalink">¶</a></h1>
	<p>Always remember that unless there is a <em>darn</em> good reason, nothing gets decided
	at the ASF in less than 72 elapsed hours, so your reply can wait until morning.
	You might even get lucky, and when you check back somebody else will have posted
	either what you wanted to say, or something close enough that you can work with it.</p>
	<p>Remember that the members of a community mailing list will get to the list when
	they can. Most of us do this in our spare time, and in different time zones.
	Perhaps the rule of thumb could be to respond no more than once per hour, or
	once per day, to any given thread. The highest frequency of responses does not
	necessarily “Win” in a community of equals. The most concise and useful post
	tends to win, because furthering the dialog and advancing the community's goals
	is what we all desire.</p>
	<p>Of course, not all threads are decision-making threads. Some are debugging or
	problem solving. In those cases, the opposite advice applies. If you know the
	answer, and can state it briefly, then do so.</p>
	<h1 id="6-get-to-the-point">6. Get to the point<a class="headerlink" href="#6-get-to-the-point" title="Permalink">¶</a></h1>
	<p>Write as tersely as possible and edit down as much possible so that other people
	who are just as busy as you may quickly get your point without ending up
	defensive. Of course, balance is needed. Do not let brevity get in the way of
	providing enough information. Remember that people must understand your post in
	order to understand your point.</p>
	<h1 id="7-consider-trimming-the-post-to-which-you-are-responding">7. Consider trimming the post to which you are responding<a class="headerlink" href="#7-consider-trimming-the-post-to-which-you-are-responding" title="Permalink">¶</a></h1>
	<p>People who read emails on small screens are not the only ones who are frustrated
	by picking important new information out of tons of stuff they have already read.
	To trim a post, one simply remove any parts of the post to which one is replying
	that are not important to understand ones reply. If the response to one of these
	posts is, “What? I do not understand,” then it may be that too much of the context
	may have been removed.</p>
	<h1 id="8-respect-the-private-lists">8. Respect the private lists<a class="headerlink" href="#8-respect-the-private-lists" title="Permalink">¶</a></h1>
	<p>What happens on a private list, stays on that list. There are only a few private
	lists on the project, e.g., the PMC list and the Security Team. But you might on
	occasion interact with other private lists, like legal-internal or
	infrastructure-private. Anything you read in a private list is confidential and
	not to be spoken of, or copied to people who are not members of that private
	list.</p>
	<p>Note: the other side of respecting the private lists is to use them only when
	necessary, and for for topics that require confidentiality, such as information
	that deals with security vulnerabilities, personnel matters, user private
	information, etc.</p>
	<h1 id="9-there-are-going-to-be-exceptions-to-the-rule">9. There are going to be exceptions to the rule<a class="headerlink" href="#9-there-are-going-to-be-exceptions-to-the-rule" title="Permalink">¶</a></h1>
	<p>All of these guidelines are subject to sanity-testing. A person posting illegal
	material on any Apache.org or Apache OpenOffice list will be reported to the
	appropriate authorities and will not be able to complain that their list privacy
	has been violated. Ramping up to a release, there are a lot of postings at high
	frequency. Sometimes it unavoidably requires a long post to say what needs to be
	said.</p>
	<h1 id="10-moderators-are-guiding-the-lists">10. Moderators are guiding the lists<a class="headerlink" href="#10-moderators-are-guiding-the-lists" title="Permalink">¶</a></h1>
	<blockquote>
	<p><strong>A. General</strong></p>
	</blockquote>
	<blockquote>
	<p>We have various mailing lists, they all have a purpose. Lists are how we work
	on developing the product, communicate about the project, coordinate with other
	project members, help users, etc.</p>
	</blockquote>
	<blockquote>
	<p><strong>B. PMC appoints the Moderators</strong></p>
	</blockquote>
	<blockquote>
	<p>Moderators are appointed by the PMC to help ensure that the mailing lists
	function well for these purposes.</p>
	</blockquote>
	<blockquote>
	<p><strong>C. Good Behavior is expected</strong></p>
	</blockquote>
	<blockquote>
	<p>List subscribers are expected to be "be good". It is not our job to explain
	what that means in minute detail. That was the job of our parents, and it took
	many years. The best we can do is give some highlights, in the form of these List
	Conduct Guidelines. These are reminders of some of the things to watch out for
	that may be less familiar to new users of mailing lists. This list is not
	comprehensive. There are more ways that a clever person can find to be disruptive
	than we have time, or creativity, to write down.</p>
	</blockquote>
	<blockquote>
	<p><strong>D. Disruptive users can be left out of the lists</strong></p>
	</blockquote>
	<blockquote>
	<p>When encountering disruptive behavior on the list, Moderators have available,
	at their discretion, a range of corrective actions, from general reminders,
	private or public admonishment, to temporary or permanent banning of subscribers.
	There is no necessary progression of actions. For example, depending on severity
	disruptive actions might lead immediately to banning.</p>
	</blockquote>
	<blockquote>
	<p><strong>E. What to do in case of doubt?</strong></p>
	</blockquote>
	<blockquote>
	<p>Decisions of Moderators are subject to review by the PMC and anyone who feels
	that a Moderator's discretion was abused can escalate by sending an email to the
	PMC at <a href="mailto:private@openoffice.apache.org"> <a href="mailto:private@openoffice.apache.org">private@openoffice.apache.org</a>.</a>
	The decision of the PMC is final.</p>
	</blockquote>
	<h1 id="more-useful-stuff">More Useful Stuff<a class="headerlink" href="#more-useful-stuff" title="Permalink">¶</a></h1>
	<ul>
	<li><a href="http://www.apache.org/dev/contrib-email-tips.html">Apache Tips for Email Contributors</a></li>
	</ul>

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