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<h1 class="welcometitle">Welcome to OpenOffice.org Support</h1>
<p> Welcome to the OpenOffice.org Support area. Listed here are links to <a href="#fcs">free community Support</a>, <a href="#cst">commercial support and training</a>, <a href="#oob">OpenOffice.org books</a>, and <a href="#gcr">general community resources</a>. </p>
<p><strong>Most of the listings provided here are done so as a courtesy to the providers; they are not necessarily linked to the OpenOffice.org Project and we make no guarantee about their services. If you have a problem or want to compliment them, contact the service provider directly. Where direct links are provided for the purchase of these resources, we are not endorsing any particular resellers, and in most cases they are available from a host of other independent stores near you.</strong></p>
<p>If you are a new user to OpenOffice.org, we recommend that you read the latest User Guide available for your version: located <a href="http://documentation.openoffice.org/">here</a>. Otherwise, feel free to peruse the documents listed below.</p>
<p>In the listings below, each item is preceded by some characters, which indicates the version/s of OpenOffice.org for which it is relevant:<br />
<b><font color="#6281ae">ALL</font></b> - Indicates that it is relevant for ALL versions of OpenOffice.org<br />
<b><font color="#7A50E5">3.x</font></b> - Indicates that it is relevant for OpenOffice.org 3.0 and later<br />
<b><font color="#4ca95d">2.x</font></b> - Indicates that it is relevant for OpenOffice.org 2.0 to 2.4.1<br />
<b><font color="#cf4e4e">1.x</font></b> - Indicates that it is relevant for OpenOffice.org 1.1.5 and earlier </p>
<p>&nbsp;</p>
<a name="fcs" id="fcs"></a> <span class="supporthead">Free Community Support</span>
<table width="100%" class="support">
<tr>
<td width="50%" valign='top'><ul>
<li><span class='title'><a href="http://user.services.openoffice.org/">The OpenOffice.org Community Forum</a></span><br />
The premier forum for OpenOffice.org users; immensely useful and recommended</li>
<li><span class='title'><a href="http://documentation.openoffice.org/">Documentation Project</a></span><br />
Templates, help guides, how-Tos, and other useful documentation for users</li>
<li><span class='title'>Users Mail List</span>&nbsp;(<a href="mailto:users-subscribe@openoffice.apache.org">Subscribe</a> / <a href="//servlets/SummarizeList?listName=users"> Archives</a>)<br>
OpenOffice.org Project community support provided by a network of hundreds of experienced users. You must be subscribed to post messages.</li>
<li><span class='title'><a href="/support/project/www/mail_list.html">General OOo Mail Lists </a></span><br />
Subscriptions and archives for key OOo lists </li>
<li><span class='title'><a href="http://www.tutorialsforopenoffice.org/">Tutorials for OpenOffice.org</a></span><br />
Assistance to anyone learning or teaching OpenOffice.org</li>
<li><span class='title'><a href="http://inpics.net/">in pictures</a></span><br /> Pictorial tutorials for OpenOffice.org, and other programs</li>
<!-- <li><span class='title'><a href="/projects/native-lang.html"> Native-Language Confederation</a></span><br />
Information, support, resources, and mail lists in your language</li> -->
</ul></td>
<td valign='top'><ul>
<li><span class='title'><a href="http://wiki.services.openoffice.org/wiki/Documentation/FAQ">User Help: Frequently Asked Questions</a></span><br />
FAQs, information, knowledge base </li>
<li><span class='title'><a href="http://www.oooforum.org/">The (Unofficial) OpenOffice Forum</a></span><br />
Discussion site for all things OpenOffice.org </li>
<!-- the X11 port has been superseded by the native Aqua port
REENABLE THE LINK WHEN THERE IS CURRENT SIUPPORT INFO FROR MAC AVAILABLE
<li><span class='title'><a href="http://porting.openoffice.org/mac/support.html">Mac Support</a></span><br />
Support for installing and using the Mac OS X (X11) port; no OS 9 support is available</li>
-->
<li><span class='title'><a href="http://openofficeschool.org/">OpenOfficeSchool.org</a></span><br />
Free lessons in calc</li>
<li><span class='title'><a href="http://www.staroffice.org/">StarOffice.org</a></span><br />
Support from volunteers unaffiliated with StarOffice but familiar with both StarOffice and OpenOffice.org</li>
<li><span class='title'><a href="http://www.edafe.org/openoffice/">edafe.org</a></span><br />
How-tos, links to helpful documentation, other interesting material</li>
<li><span class='title'><a href="http://www.8daysaweek.co.uk/">8daysaweek</a></span><br />
General help for users of OpenOffice.org </li>
<li><span class='title'><a href="http://www.learnopenoffice.org/">LearnOpenOffice.org</a></span><br />
Web-based training and streaming video tutorials for OpenOffice.org</li>
</ul></td>
</tr>
</table>
<a name="cst" id="cst"></a> <span class='supporthead'>Commercial</span>
<div class="support">
<ul>
<li><span class='title'><a href="http://bizdev.openoffice.org/consultants.html"> OpenOffice.org Consultants Directory</a></span><br />
A comprehensive list of consultants offering a variety of services related to OpenOffice.org including professional support and training </li>
<li><span class='title'><a href="/support/sun.html"><img src="/branding/images/sun_logo.gif" alt="Sun Logo" border="0" height="41" width="81"></a><a href="http://www.sun.com/software/star/openoffice/"><br>
Sun Microsystems, Inc.</a></span><br />
Professional support for enterprises including bugfixes and enhancements. For consumers, incident based suport.<br>
<strong><a href="http://www.sun.com/service/serviceplans/software/openoffice/index.xml">Enterprise</a> | <a href="http://www.support-central.org/openoffice/">Consumer</a> </strong></li>
</ul>
</div>
<a name="gcr" id="gcr"></a> <span class='supporthead'>Community</span>
<div class="support">
<ul>
<li><span class='title'><a href="http://ooextras.sourceforge.net/">OOoExtras</a></span><br />
Includes templates, samples and macros in several languages.</li>
<li><span class='title'><a href="http://wiki.services.openoffice.org/wiki/Main_Page">OpenOffice.org Wiki</a></span><br />
Supports development and other kinds of contributions</li>
</ul>
</div>
<a name="oob" id="oob"></a> <span class='supporthead'>Books (Sorted by Date Published)</span>
<div class="support">
<ul>
<!-- 2009 -->
<li class="pubdate"><span class="pubdate">2009</span><span class='title'>OpenOffice.org Extended</span> (<a
href="http://www.lulu.com/content/6704696">Lulu</a>)<br />
The ability to extend the default functionality of OpenOffice.org
using extensions is a boon for users who want to add nifty features to
the productivity suite. But the sheer number of available extensions
inevitably leads to the question: “Which extensions are actually worth
installing?” This book can help you to find the answer to this
question. The book provides a practical introduction to the most
useful OpenOffice.org extensions and shows how to put them to
productive use.<br />
Dmitri Popov, 2009, ISBN: 978-87-993068-1-7.
</li>
<li class="pubdate"><span class="pubdate">2009</span><span class='title'>Sun Report Builder Guidebook</span> (<a
href="http://www.lulu.com/content/paperback-book/sun-report-builder-guidebook/6021296">Lulu</a>)<br />
Learn how to use the powerful <a href="http://extensions.openoffice.org/project/reportdesign">Sun Report Builder extension</a> that works with a variety of databases including OpenOffice Base. Compatible with OpenOffice 2.4 and higher.<br />
Dmitri Popov, 2009.
</li>
<li class="ooo3x"><span class="pubdate">2009</span><span class='title'>OpenOffice.org 3 Writer Guide</span> (<a
href="http://www.lulu.com/content/5637448">Lulu</a>)<br />
A free PDF version is also available from the <a href="http://documentation.openoffice.org/manuals/userguide3/">OOo Documentation Project</a>.<br />
The OOoAuthors team, Friends of OpenDocument Inc., January 2009, ISBN 978-1-921320-06-4.</li>
<!-- 2008 -->
<li class="ooo3x"><span class="pubdate">2008</span><span class='title'>A Conceptual Guide to OpenOffice.org 3</span> (<a href="http://www.gabrielgurley.com">Author's site</a>)<br />
Released under the Public Docuemntation License (PDL), Creative Commons Attribution-ShareAlike and GNU Free Documentation licenses.<br />
Gabriel Gurley, 2008, ISBN: 9780977899166. See also the OpenOffice.org <a href="http://documentation.openoffice.org/conceptualguide/">Documentation Project link</a>. </li>
<li class="ooo3x"><span class="pubdate">2008</span><span class='title'>Getting Started with OpenOffice.org 3</span> (<a href="http://www.lulu.com/content/4633456">Lulu</a>)<br />
A free PDF version is also available from the <a href="http://documentation.openoffice.org/manuals/userguide3/">OOo Documentation Project</a>.<br />
The OOoAuthors team, Friends of OpenDocument Inc., October 2008, ISBN 978-1-921320-05-7.</li>
<li><span class="pubdate">2008</span><span class='title'>OpenOffice Basic Crash Course</span> (<a href="http://www.lulu.com/content/2905912">Lulu</a>)<br />
Learn how to use the OpenOffice.org Basic programming language to
automate the suite's applications and create nifty solutions. No
programming experience required.<br />
Dmitri Popov, 2008, ISBN 978-87-993068-0-0.</li>
<li class="ooo2x"><span class="pubdate">2008</span><span class='title'>Getting Started with OpenOffice.org 2.x &lt;Fourth Edition&gt;</span> (<a href="http://www.lulu.com/content/2550908">Lulu</a>)<br />
A free PDF version is also available from the <a href="http://documentation.openoffice.org/manuals/oooauthors2/">OOo Documentation Project</a>.<br />
The OOoAuthors team, Friends of OpenDocument Inc., May 2008, ISBN 978-1-921320-04-0.</li>
<li class="ooo2x"><span class="pubdate">2008</span><span class='title'>OpenOffice.org 2.x Draw Guide &lt;Second Edition&gt;</span> (<a href="http://www.lulu.com/content/2348686">Lulu</a>)<br />
A free PDF version is also available from the <a href="http://documentation.openoffice.org/manuals/oooauthors2/">OOo Documentation Project</a>.<br />
The OOoAuthors team, Friends of OpenDocument Inc., April 2008, ISBN 978-1-921320-03-3.</li>
<li><span class="pubdate">2008</span><span class='title'><a href="http://www.lulu.com/content/221513">Writer for Writers and Advanced Users</a></span> ( <a href="http://www.lulu.com/content/221513">Lulu</a>)<br />
Learn how to design book templates, format bibliographies, digitally sign documents and much, much more. <br>
Dmitri Popov, 2008, ISBN: 978-1-4116-8038-8 </li>
<!-- 2007 -->
<li class="ooo2x"><span class="pubdate">2007</span><span class='title'>A Conceptual Guide to OpenOffice.org 2.0 for Windows and Linux</span> (Buy from <a href="http://www.gabrielgurley.com/">author</a>, <a href="http://www.amazon.com/exec/obidos/ASIN/0977899128">Amazon</a>, <a href="http://search.barnesandnoble.com/booksearch/isbninquiry.asp?ISBN=0977899128&pdf=y">Barnes and Noble</a>)<br />
Education institutions: More information at author's <a href="http://www.gabrielgurley.com/">website</a>. <br>
Gabriel Gurley, Concise Concepts, Inc., 2007, ISBN: 9780977899159.</li>
<li class="ooo2x"><span class="pubdate">2007</span><span class='title'><a href="http://www.brainstorminc.com/openoffice.org-training/openoffice.org-training.html">Quick Start Cards</a></span> (<a href="http://www.brainstorminc.com">BrainStorm, Inc.</a>)<br />
6-page, tri-folded cards for a quick reference on basic and intermediate tasks in Writer, Calc and Impress 2.X.</li>
<li class="ooo2x"><span class="pubdate">2007</span><span class='title'>OpenOffice.org 2.x Impress Guide</span> (<a
href="http://www.lulu.com/content/881167">Lulu</a>) <br />
A free PDF version is also available from the <a
href="http://documentation.openoffice.org/manuals/oooauthors2/">OOo Documentation Project</a>.<br />
The OOoAuthors team, Friends of OpenDocument Inc., May 2007, ISBN
978-1-9213-2001-9.</li>
<li class="ooo2x"><span class="pubdate">2007</span><span class='title'>OpenOffice.org 2.x Writer Guide &lt;Third Edition&gt;</span> (<a href="http://www.lulu.com/content/690763">Lulu</a>)<br />
A free PDF version is also available from the <a
href="http://documentation.openoffice.org/manuals/oooauthors2/">OOo Documentation Project</a>.<br />
The OOoAuthors team, Friends of OpenDocument Inc., February 2007, ISBN 978-1-9213-2000-2.</li>
<!-- 2006 -->
<li class="ooo2x"><span class="pubdate">2006</span><span class='title'>Learn OpenOffice.org Spreadsheet Macro Programming: OOoBasic and Calc Automation</span> (<a href="http://www.packtpub.com/openoffice-ooobasic-calc-automation/book/mid/020307o0g39m">Buy from publisher</a>) <br />
Dr Mark Alexander Bain, December 2006 ISBN 9781847190970</li>
<li class="ooo2x"><span class="pubdate">2006</span><span class='title'>OpenOffice.org 2 Guidebook</span>
(<a href="http://www.amazon.com/gp/product/0974312029/">Buy from Amazon</a> or
<a href="http://openoffice.blogs.com/bookresources/">publisher</a>) <br />
Solveig Haugland, 2006, ISBN 9780974312029.
<li class="ooo2x"><span class="pubdate">2006</span><span class='title'>Learning OpenOffice.org for Windows (e-book)</span> (<a href="http://www.webskills4u.com/index.php/publication/learning_ooo_win/">Webskills4u</a>) <br />
A free preview is available at the publisher's <a href="http://www.webskills4u.com/index.php/publication/learning_ooo_win/">website</a>.<br />
Walter Ditch, webskills4u.com, 2006, ISBN 09781905724000.</li>
<li class="ooo2x"><span class="pubdate">2006</span><span class='title'>OpenOffice.org 2.0 Migration Guide</span> (<a href="http://www.lulu.com/content/301623">Lulu</a>)<br />
A free PDF version is also available from the <a href="http://documentation.openoffice.org/manuals/oooauthors2/">OOo Documentation Project</a>.<br />
the OOoAuthors team, Friends of OpenDocument Inc., May 2006, ISBN 978-1-4116-9388-3.</li>
<li class="ooo2x"><span class="pubdate">2006</span><span class='title'>Hacking Openoffice.org: Tips, Tricks, and Untold Secrets</span> (Buy from <a href="http://www.amazon.com/exec/obidos/ASIN/1593270720">Amazon</a> or <a href="http://www.nostarch.com/openoffice.htm">publisher</a>)<br />
Bruce Byfield, No Starch Press, 2006, ISBN 1593270720.</li>
<li class="ooo2x"><span class="pubdate">2006</span><span class='title'>OpenOffice.org 2.x Cluesheets</span> (<a href="http://www.cluesheets.com/">Buy from publisher</a>)<br />
Set of two-page, quick reference cards that provide easy-to-read how-to instructions for the key tasks. 2006. </li>
<li class="ooo2x"><span class="pubdate">2006</span><span class='title'>OpenOffice.org 2.x Resource Kit</span> <br />
Solveig Haugland and Floyd Jones, Prentice Hall, 2006, ISBN 013148205X; not
published, replaced by <a
href="http://openoffice.blogs.com/bookresources/">OpenOffice.org 2 Guidebook</a>.</li>
<!-- 2005 -->
<li class="ooo2x"><span class="pubdate">2005</span><span class='title'>Sams Teach Yourself OpenOffice.org 2, Firefox and Thunderbird for Windows All in One</span> (Buy from <a href="http://www.amazon.com/exec/obidos/ASIN/0672328089">Amazon</a> or <a href="http://www.samspublishing.com/title/0672328089">publisher</a>)<br />
Greg Perry, Sams, 2005, ISBN 0672328089.</li>
<li class="ooo2x"><span class="pubdate">2005</span><span class='title'>Point & Click OpenOffice.org</span> (Buy from <a href="http://www.amazon.com/exec/obidos/ASIN/0131879928">Amazon</a> or <a href="http://www.phptr.com/title/0131879928">publisher</a>)<br />
Robin Miller, Prentice Hall, 2005, ISBN 0131879928.</li>
<!-- 2004 -->
<li class="ooo1x"><span class="pubdate">2004</span><span class='title'><em>OpenOffice.org Writer: The Free Alternative to Microsoft Word</em></span>, O'Reilly Community Press, ISBN 0596008260<br />
(<a href="http://www.amazon.com/exec/obidos/ASIN/0596008260/">Buy from Amazon.com</a> or <a href="http://www.oreilly.com/catalog/openoffice/index.html"> publisher.</a>) A power user's guide to OpenOffice.org Writer. 234 pp. 26 September 2004.</li>
<li class="ooo1x"><span class="pubdate">2004</span><span class='title'><a href="http://www.techbookreport.com/tbr0105.html">Sams Teach Yourself OpenOffice.org All in One</a></span><br />
"A well-illustrated introduction for the non-technical reader"--TechBook Report. September 2004</li>
<li class="ooo1x"><span class="pubdate">2004</span><span class='title'><a href="http://www.getopenoffice.org/book.html#ooo11"> OpenOffice.org 1.1 Resource Kit</a></span><br />
A comprehensive guide to OpenOffice.org, with CD of the software. 1020 pages. August 2004. </li>
<li><span class="pubdate">2004</span><span class='title'><a href="http://www.hentzenwerke.com/catalogpricelists/oome.htm"> OpenOffice.org Macros Explained</a></span><br />
Introduction to macro programming in OpenOffice.org. 300 pages. August 2004. </li>
<!--<li class="ooo1x"><span class="pubdate">2004</span><span class='title'><a href="http://www.getopenoffice.org/book.html#freeandeasy"> <em>OpenOffice.org Free and Easy</em></a></span><br />
A beginner's step-by-step guide to OpenOffice.org, with CD of the software. 400 pages. Publication date June 2004. </li>-->
<li class="ooo1x"><span class="pubdate">2004</span><span class='title'><a href="http://www.hentzenwerke.com/">The Tiny Guide to OpenOffice.org</a></span><br />
Pocket reference to OpenOffice.org. 150 pages. June 2004.</li>
<!--<li class="ooo1x"><span class="pubdate">2004</span><span class='title'><a href="http://www.getopenoffice.org/book.html#quickstart"> <em>OpenOffice.org Quickstart</em></a></span><br />
50-page beginner's guide to installing and walking through the
software, with CD of the software and templates. 50 pages. Publication
date February 2004. </li>-->
<!-- 2003 -->
<li class="ooo1x"><span class="pubdate">2003</span><span class='title'>OpenOffice.org for Dummies</span> (Buy from <a href="http://www.amazon.com/exec/obidos/ASIN/0764542222"> Amazon</a> or <a href="http://www.dummies.com/WileyCDA/DummiesTitle/productCd-0764542222.html"> publisher</a>)<br />
A beginner's guide to OpenOffice.org, with CD of the software. 359 pages. November 2003. </li>
<li><span class="pubdate">2003</span><span class='title'>OOoSwitch: 501 Things You Want to Know About Switching to OpenOffice.org from Microsoft Office</span> <br/>
(Buy from <a href="http://www.amazon.com/exec/obidos/tg/detail/-/1930919360"> Amazon</a> or <a href="http://www.hentzenwerke.com/catalogpricelists/ooo501.htm"> from the publisher</a>)<br />
Guide to using OpenOffice.org with emphasis on the transition from Microsoft Office. 311 pages. September 2003. </li>
<li class="ooo1x"><span class="pubdate">2003</span><span class='title'>OpenOffice.org Resource Kit</span> (Buy from <a href="http://www.amazon.com/exec/obidos/tg/detail/-/0131407457">Amazon</a> or <a href="http://www.informit.com/title/0131407457">publisher</a>, with <a href="http://www.informit.com/content/downloads/OpenOfficeUpdate.pdf"> free PDF supplement</a>)<br />
Comprehensive guide to OpenOffice.org, with CD of the software. 1020 pages. February 2003. </li>
<!-- 2002 -->
<li class="ooo1x"><span class="pubdate">2002</span><span class='title'>Special Edition StarOffice 6.0</span> (Buy from <a href="http://www.amazon.com/exec/obidos/tg/detail/-/0789728338">Amazon</a> or <a href="http://www.informit.com/title/0789728338"> publisher</a>)<br />
Comprehensive guide to StarOffice. 1180 pages. December 2002. </li>
<li class="ooo1x"><span class="pubdate">2002</span><span class='title'>StarOffice 6.0 Companion</span> (Buy from <a href="http://www.amazon.com/exec/obidos/tg/detail/-/0130384739">Amazon</a> or <a href="http://www.informit.com/articles/article.asp?p=29652"> publisher</a>)<br />
Comprehensive guide to StarOffice. 1100 pages. September 2002. </li>
<li class="ooo1x"><span class="pubdate">2002</span><span class='title'>OpenOffice.org 1.1.1 Cluesheets</span> (Buy from <a href="http://www.amazon.com/exec/obidos/tg/detail/-/B000087GL3">Amazon</a>)<br />
Set of two-page, quick reference cards that provide easy-to-read how-to instructions for the key tasks. July 2002. </li>
<!-- FREE RESOURCES AVAILABLE ONLINE -->
<h3>Free Resources Available Online (Alphabetical)</h3>
<li><span class='title'><a href="http://api.openoffice.org/DevelopersGuide/DevelopersGuide.html">Developer's Guide</a></span><br />
Free OpenOffice.org community developer's guide.</li>
<li class="ooo1x"><span class='title'><a href="//issues/show_bug.cgi?id=5538">Guide to OpenOffice.org Writer</a></span><br />
Free guide to using Writer. </li>
<li><span class='title'><a href="http://www.pitonyak.org/oo.php">Macro Guide</a></span><br />
Free guide to macros. </li>
<li><span class='title'><a href="http://books.evc-cit.info/">OASIS OpenDocument Essentials--Using OASIS OpenDocument XML</a></span><br />
Free introduction to the XML that serves as the native internal format of OpenOffice.org, an open source, cross-platform office suite. </li>
<li><span class='title'><a href="http://documentation.openoffice.org/manuals/">OOo User Guide</a></span><br />
Free OpenOffice.org user's guide. </li>
<li><span class='title'><a href="http://documentation.openoffice.org/">OpenOffice.org community tutorials and other information.</a></span><br />
These items provide directions for doing one or more specific tasks, such as creating a presentation or doing a mail merge. </li>
<li><span class='title'><a href="http://www.unixodbc.org/doc/OOoMySQL9.pdf">OpenOffice.org, ODBC,and MySQL How-To</a></span><br />
Free guide to using mySQL as the database with OpenOffice.org. </li>
<li><span class='title'><a href="http://documentation.openoffice.org/setup_guide2/#11">OpenOffice.org Setup Guide</a></span><br />
Free guide from the OpenOffice.org community to setting up OpenOffice.org. </li>
<li><span class='title'><a href="http://api.openoffice.org/TipsAndTricks/external.html">Sun Programmer's Guide to StarOffice and OpenOffice.org</a></span><br />
Free programmer's guide to the API from Sun. </li>
<li><span class='title'><a href="https://www.sun.com/offers/details/Migration_Overview.xml?intcmp=2970">Migration Overview: Microsoft Office to OpenOffice.org</a></span><br />
This white paper will help you create an effective migration plan to OpenOffice.org from Microsoft Office, pointing out best practices, tips and tricks and providing workarounds for common migraiton issues.
</li>
<li><span class='title'><a href="https://www.sun.com/offers/details/StarOffice9_TCO.xml?intcmp=2971">
Total Cost of Ownership for OpenOffice.org, StarOffice and Microsoft Office</a></span><br />
This white paper shows the significant cost savings of deploying OpenOffice.org or StarOffice. The white paper also provides a model so customers can perform their own cost-benefit analysis.
</li>
</ul>
</div>
<p>&nbsp; </p>
$Date: 2009/05/20 10:52:12 $ $Revision: 1.5 $
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