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| <title>Submit an Issue - Preparation</title> |
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| <h1>Submit an Issue</h1> |
| <p>Thank you for taking the time to submit an issue! We really appreciate your help in constantly improving |
| OpenOffice!<br/> |
| <span style="font-style: italic; font-weight: bold;" >Before</span> you <a href="submission_gateway.html">proceed</a>, |
| please consider the following</p> |
| |
| <h4><a name="login"></a>Are you registered and logged in?</h4> |
| <p>For submitting an issue, you need to <a href="https://issues.apache.org/ooo/index.cgi?GoAheadAndLogIn=1">log in</a>. If you do |
| not yet have an OpenOffice Bugzilla account, please <a href="https://issues.apache.org/ooo/createaccount.cgi">apply</a>. This is |
| necessary, as issues are bound to their submitter, which, for example, enables other people who work on the reported |
| problem to ask you back in case of uncertainties.</p> |
| |
| <h4><a name="duplicates"></a>Did you check if your problem is already reported?</h4> |
| |
| <p></p>Unfortunately, too many issues get reported twice (or much more often). |
| You, as the submitter who exactly knows the problem, often are much |
| faster in finding the duplicates than other people. So please take some |
| minutes to see if your problem is already reported</a>. If so, you can add yourself to |
| the cc-list of the issue, to be notified whenever something in this |
| issue changes (e.g. when it's fixed):</p> |
| |
| <p>Enter one or more of the main words having to do with your issue. For example: |
| 'LDAP', 'crash toolbar' or 'copy paste Writer':</p> |
| <form action="http://issues.apache.org/ooo/buglist.cgi" method="get"> |
| <table> |
| <tbody> |
| <tr> |
| <td>Summary or Description contains:</td> |
| <td><input size="30" name="quicksearch" type="text" class="inputtext"/></td> |
| <td><input value="Search" type="submit"></td> |
| <td>(<a href="http://issues.apache.org/ooo/query.cgi?format=advanced">advanced search</a>)</td> |
| </tr> |
| </tbody> |
| </table> |
| </form> |
| |
| <h4><a name="read_the_rules"></a>Do you know the rules?</h4> |
| <p>If this is the first issue you submit, please take a moment to read the |
| <a href="basic_rules.html">the basic rules</a>. They take you very |
| little time to follow, but potentially, they save a lot of other people |
| a lot of time. Short and simple, these are:<br> |
| <ul> |
| <li><a href="basic_rules.html#one_per_issue">One problem - one issue</a></li> |
| <li><a href="basic_rules.html#summary">Provide a meaningful summary</a></li> |
| <li><a href="basic_rules.html#reproducibility">Provide step-by-step descriptions</a></li> |
| <li><a href="basic_rules.html#bugdoc">Provide sample documents, if possible</a></li> |
| <li><a href="basic_rules.html#attachments">Use Attachments where possible</a></li> |
| <li><a href="basic_rules.html#complete">Put all relevant information into the issue</a></li> |
| </ul> |
| |
| <h4><a name="help"></a>Do you need help with Bugzilla?</h4> |
| <p>In case you need help for the control fields in the submission form: Besides most fields, there's |
| a link to a help text - make use of it! Or, read the detailed <a href="bug_writing_guidelines.html">Issue |
| Writing Guidelines</a> first.</p> |
| |
| <p>Also note that native language projects provide help for issue tracker Bugzilla too.</p> |
| |
| <div style="text-align: center;"><a style="font-weight: bold;" |
| href="submission_gateway.html"><font size="+1">Go on - submit the issue</font> |
| </a></div> |
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