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| <title>Apache OpenOffice - Contact Us</title> |
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| <h1>Thank you for contacting Apache OpenOffice</h1> |
| |
| <p> |
| <b>Please read the following options carefully.</b> Sending a question to the wrong place can lead to a delayed |
| response, or even cause your message to be ignored. Remember, we have millions of users of Apache OpenOffice. We want |
| to help you. Please help us help you by directing your message to the right place. |
| </p> |
| |
| <ul> |
| <li> |
| <h2>If you are a user and need help with Apache OpenOffice...</h2> |
| |
| <p> |
| The fastest way to get expert help with OpenOffice is to use our |
| <a href="http://forum.openoffice.org/">Community Support Forums</a>. You can search for answers to problems without |
| registering. If you do register, you can post new questions to get help, participate in discussions, and help other |
| users. The forum also allows for notifications on any post by subscribing to a topic. |
| </p> |
| |
| <p> |
| <select id="forum_lang" name="forum_lang" title="Choose your favorite language" onchange="if( this.value ) window.location.href = this.value"> |
| <option value="" title="Choose your favorite forum language" selected>Choose your favorite language</option> |
| <option value="" title="" >-----------------------------------------</option> |
| <option value="https://forum.openoffice.org/" title="Overview - All languages">Overview - All languages</option> |
| <option value="https://forum.openoffice.org/en/forum/" title="OpenOffice Community Forum (English)">OpenOffice Community Forum (English)</option> |
| <option value="http://www.openoffice.org/de/foren.html" title="Support-Foren von Drittanbietern (Deutsch)">Support-Foren von Drittanbietern (Deutsch)</option> |
| <option value="https://forum.openoffice.org/es/forum/" title="OpenOffice Foro de la comunidad (Español)">OpenOffice Foro de la comunidad (Español)</option> |
| <option value="https://forum.openoffice.org/fr/forum/" title="Forum francophone OpenOffice (Français)">Forum francophone OpenOffice (Français)</option> |
| <option value="https://forum.openoffice.org/it/forum/" title="Forum della comunità OpenOffice (Italiano)">Forum della comunità OpenOffice (Italiano)</option> |
| <option value="https://forum.openoffice.org/hu/forum/" title="OpenOffice Közösségi fórum (Magyar)">OpenOffice Közösségi fórum (Magyar)</option> |
| <option value="https://forum.openoffice.org/nl/forum/" title="Nederlandstalige Gemeenschap (Nederlands)">Nederlandstalige Gemeenschap (Nederlands)</option> |
| <option value="https://forum.openoffice.org/pl/forum/" title="Forum społeczności OpenOffice (Polski)">Forum społeczności OpenOffice (Polski)</option> |
| <option value="https://forum.openoffice.org/vi/forum/" title="Diễn đàn viOO (Tiếng Việt)">Diễn đàn viOO (Tiếng Việt)</option> |
| <option value="https://forum.openoffice.org/ja/forum/" title="OpenOffice コミュニティーフォーラム (日本語)">OpenOffice コミュニティーフォーラム (日本語)</option> |
| <option value="https://forum.openoffice.org/zh/forum/" title="OpenOffice 中文社区论坛 (简体中文)">OpenOffice 中文社区论坛 (简体中文)</option> |
| </select> |
| </p> |
| |
| <p> |
| Or, send a message to our <a href="mailto:users@openoffice.apache.org">general support mailing list</a>. (For full |
| benefits, please see subscription information on the |
| <a href="http://openoffice.apache.org/mailing-lists.html" >project mailing list page.</a>) |
| </p> |
| <p> |
| Other support mechanisms, including FAQs, commercial support, etc., are described on our |
| <a href="/support">Support Page</a>. |
| </p> |
| </li> |
| |
| <li> |
| <h2>If you want to submit a bug report...</h2> |
| |
| <p> |
| Note: Bug reporting is <b>not</b> a general way to receive support for Apache OpenOffice problems. If you need |
| help using OpenOffice, please use one of the support options described in the first section. But if you have found |
| a bug that you want to report you should use our Bugzilla issue tracking system. |
| </p> |
| |
| <p> |
| To submit a bug report, use our bug reporting system, <a href="https://issues.apache.org/ooo/">Bugzilla</a>. The |
| <a href="http://www.openoffice.org/qa/issue_handling/pre_submission.html">QA issue handling page</a> has useful |
| information on getting started with Bugzilla, including searchng for issues, applying for a Bugzilla account, and |
| enterring new issues. |
| </p> |
| </li> |
| |
| <li> |
| <h2>For problems with the Apache OpenOffice insfrastructure...</h2> |
| |
| <p> |
| <b>Note:</b> These addresses are not for questions about the use of Apache OpenOffice. They are only for issues |
| with the infrastructure services. User support questions sent to these addresses may be ignored. |
| </p> |
| |
| <ul> |
| <!-- This item is still misused to report user problems with AOO and *not* with the website. |
| Therefore disabling the list item until we have a better solution. |
| <li> |
| For problems with the <a href="http://www.openoffice.org/">www.openoffice.org</a> website, please contact us via |
| <a href="mailto:dev@openoffice.apache.org?subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20website" |
| title="Development mailing list (to receive answers you need to be subscribed)">Development mailing list</a>. |
| </li> |
| --> |
| <li>For problems with the <a href="https://issues.apache.org/ooo/">Bugzilla</a> system, please contact us via |
| <a href="mailto:aoo-bugzilla-admin@apache.org?subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20BugZilla" |
| title="BugZilla Admin mailing list (to receive answers you need to be subscribed)"> |
| BugZilla Admin mailing list</a>. |
| </li> |
| |
| <li>For problems with the <a href="http://wiki.openoffice.org/">Wiki</a>, please contact us via |
| <a href="mailto:dev@openoffice.apache.org?subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20Wiki" |
| title="Development mailing list (to receive answers you need to be subscribed)">Development mailing list</a>. |
| </li> |
| |
| <li>For problems with the <a href="https://translate.apache.org/">Translation Pootle service</a>, please contact |
| us via <a href="mailto:l10n@openoffice.apache.org?subject=Reporting%20a%20problem%20with%20the%20Pootle%20translation%20service" |
| title="L10N mailing list (to receive answers you need to be subscribed)">L10N mailing list</a>. |
| </li> |
| </ul> |
| |
| <p> |
| <b>Note:</b> Emails sent to these mailing lists are publicly archived. So do not send personal information that you |
| would not want on the web for anyone to see. |
| </p> |
| </li> |
| |
| <li> |
| <h2>For all other inquiries...</h2> |
| |
| Please consult our <a href="http://openoffice.apache.org/mailing-lists.html">mailing lists page</a> for the |
| appropriate mailing lists. |
| </li> |
| </ul> |
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