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| <title>The Billing Account Payments help screen</title> |
| <para>This sub menu allows the creation of a payment that is automatically applied to the |
| billing account.</para> |
| <para>It is used when a payment has been received from a customer that is used to pay off the |
| balance (or part balance) of a billing account. </para> |
| <para>An example of how this works is similar to a credit card statement where a list of |
| transactions have been incurred over the previous month and one payment is used to settle |
| the outstanding balance.</para> |
| <section> |
| <title>How do I add a payment to a billing account?</title> |
| <para> |
| <orderedlist> |
| <listitem> |
| <para>Select the 'Payments' sub menu</para> |
| </listitem> |
| <listitem> |
| <para>The 'Create Payment' screen is displayed</para> |
| </listitem> |
| <listitem> |
| <para>Enter or use the lookup to enter the 'From Party Id' (NOTE: By default |
| this will be the Bill To Party of the Billing Account)</para> |
| </listitem> |
| <listitem> |
| <para>Select the 'Organisation Party Id' from the drop down box</para> |
| </listitem> |
| <listitem> |
| <para>Select the 'Payment Type Id' from the drop down box (NOTE: By default this |
| will be set to 'Customer Deposit')</para> |
| </listitem> |
| <listitem> |
| <para>Leave the 'Payment Method Type' as 'Billing Account' (NOTE TO CHECK: What |
| happens if you do change this....)</para> |
| </listitem> |
| <listitem> |
| <para>Enter the 'Amount' of the payment</para> |
| </listitem> |
| <listitem> |
| <para>Press the 'Create' button</para> |
| </listitem> |
| </orderedlist> |
| </para> |
| <para>The new entry is displayed at the bottom of the screen. </para> |
| <para>NOTE: The total amount of the payment will be applied to the Billing Account. This can |
| be verified by going to Accounting / Payments menu and locating the newly created |
| payment. The 'Amount to Apply' column will be zero.</para> |
| </section> |
| <section> |
| <title>How do I update a payment for a billing account?</title> |
| <para>A payment can be updated for a billing account by amending the amount of the payment |
| that has been applied to the billing account. For example if a payment of $100 has been |
| applied to a billing account it can be amended so that only $75 will be applied and $25 |
| will be available to be applied elsewhere.</para> |
| <para> |
| <orderedlist> |
| <listitem> |
| <para>Click on the 'Payment Id' of the payment that needs to be removed</para> |
| </listitem> |
| <listitem> |
| <para>The 'Payment Overview' screen is displayed</para> |
| </listitem> |
| <listitem> |
| <para>Press the 'Update' button in the 'Payments Applied' box</para> |
| </listitem> |
| <listitem> |
| <para>The 'Payment Applications' screen is displayed</para> |
| </listitem> |
| <listitem> |
| <para>Locate the 'Billing Account Id' and 'Amount Applied'</para> |
| </listitem> |
| <listitem> |
| <para>Amend the 'Amount Applied' for the billing account</para> |
| </listitem> |
| <listitem> |
| <para>Press the 'Update' button next to the entry that refers to the 'Billing |
| Account Id'</para> |
| </listitem> |
| </orderedlist> |
| </para> |
| <para>A message will be displayed saying that the payment has been removed from the billing |
| account</para> |
| </section> |
| <section> |
| <title>How do I delete a payment from a billing account?</title> |
| <para>A payment can be removed from billing account by removing the link that has applied |
| the payment to the billing account.</para> |
| <para> |
| <orderedlist> |
| <listitem> |
| <para>Click on the 'Payment Id' of the payment that needs to be removed</para> |
| </listitem> |
| <listitem> |
| <para>The 'Payment Overview' screen is displayed</para> |
| </listitem> |
| <listitem> |
| <para>Press the 'Update' button in the 'Payments Applied' box</para> |
| </listitem> |
| <listitem> |
| <para>The 'Payment Applications' screen is displayed</para> |
| </listitem> |
| <listitem> |
| <para>Press the 'Remove' button next to the entry that refers to the 'Billing |
| Account Id'</para> |
| </listitem> |
| </orderedlist> |
| </para> |
| <para>A message will be displayed saying that the payment has been removed from the billing |
| account</para> |
| <para>NOTE : The above example was done when the payment status was at 'Not Paid' - need to |
| test if it still works if the payment status is at 'Received' or 'Confirmed' too. |
| </para> |
| </section> |
| </section> |