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<title>NetBeans Community Moderator Holger Stenzhorn</title>
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<h1>NetBeans Community Interview<br>
</h1>
<span style="font-style: italic;">December 2010</span><br>
<h4>Holger Stenzhorn: Spam-Stopper for NetBeans Mailing Lists</h4>
<br>
Unsolicited emails, otherwise known as spam, are the bane of inboxes,
mailing lists, forums, and websites everywhere. Keeping the NetBeans
mailing lists spam-free or at a minimum "spam-lite" are <a href="https://netbeans.org/community/contributors.html#mailing_mist_moderators">NetBeans mailing list moderators</a>--community
volunteers who sign up to shield other users from dubious offers for
luxury watches, discounted pharmaceuticals, bank transfer requests, and
so on. In this profile, NetBeans user and mailing list moderator <a href="http://purl.org/holger">Holger
Stenzhorn</a>, who stepped down recently from his spam-fighting duties,
gives a brief account of his time in the trenches.<br>
<br>
<h5><img style="width: 144px; height: 144px;" alt="Holger Stenzhorn, NetBeans Mailing List Moderator" src="../../../images_www/articles/interviews/holger-stenzhorn.jpg" hspace="7" vspace="7" align="left">Please tell us about your experience as a NetBeans user.
</h5>
I've been using the NetBeans IDE since the year 2000 in both commercial
and research settings for developing prototypes and real applications
in the areas of natural language processing, information
retrieval/extraction/management, and recently in Semantic Web.
<br>
<br>
<h5>How did you take up the crusade against unsolicited
messages on the NetBeans mailing lists?<br>
</h5>I had participated previously in several <a href="http://wiki.netbeans.org/NetCAT">NetCAT</a> programs when Jiri
Kovalsky, the program manager, asked if I would like to "take on" spam
as a community task. I agreed because it
was a chance to help the NetBeans community and to show my
appreciation for a great tool.<br>
<br>
<h5>What was your strategy to keep the NetBeans mailing lists clean?<br>
</h5>It was quite simple: I trained the spam filter in my Thunderbird
email client to
the extent that filtering happened (almost) automatically. Luckily,
this approach worked very well because without automated help checking
every item of mail would have been
impossible.<br>
<br>
<h5>You must have
seen all manner of messages while in the moderator role. What patterns or types stood out for you?</h5>
My impression was that a lot, if not most, of the spam messages
originated from Russia and China, and they had similar content
patterns, for example, offers for "interesting" products. What I found
quite annoying though were requests from actual individuals to the
mailing lists to become social-networking "friends".<br>
<br>
<h5>After 2.5 years, would you consider yourself a "spam expert"?&nbsp; What tips do you have for curtailing spam attacks?</h5>
No, I am not a "spam" expert since I never really dived into the
origins of spam messages. I have simply "suffered" a bit more
than the usual user when it comes to exposure! My tip is to take your time and train the
spam filter of your email application well and you should see a reduction in spam.<br>
<br>
<h5>A spam-free world: Possibility or pipe-dream?<br>
</h5>
If no sensible technological measures are introduced, then I doubt that we will ever be free from spam.
We definitely need increasingly stronger automated measures integrated into email clients to help reduce spam.<br>
<br>
<h5>Any last words as you step down from your list moderating duties?</h5>
Good luck to future spam assassins!<br>
<br>
<br>Find out ways to <a href="https://netbeans.org/community/index.html">contribute to the NetBeans Community</a>, and learn about other <a href="https://netbeans.org/community/contributors.html">community contributors</a>.<br>
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