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| <title>NetBeans Community Moderator Holger Stenzhorn</title> |
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| <meta name="AUTHOR" content="Tinuola Awopetu"> |
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| <h1>NetBeans Community Interview<br> |
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| <span style="font-style: italic;">December 2010</span><br> |
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| <h4>Holger Stenzhorn: Spam-Stopper for NetBeans Mailing Lists</h4> |
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| Unsolicited emails, otherwise known as spam, are the bane of inboxes, |
| mailing lists, forums, and websites everywhere. Keeping the NetBeans |
| mailing lists spam-free or at a minimum "spam-lite" are <a href="https://netbeans.org/community/contributors.html#mailing_mist_moderators">NetBeans mailing list moderators</a>--community |
| volunteers who sign up to shield other users from dubious offers for |
| luxury watches, discounted pharmaceuticals, bank transfer requests, and |
| so on. In this profile, NetBeans user and mailing list moderator <a href="http://purl.org/holger">Holger |
| Stenzhorn</a>, who stepped down recently from his spam-fighting duties, |
| gives a brief account of his time in the trenches.<br> |
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| <h5><img style="width: 144px; height: 144px;" alt="Holger Stenzhorn, NetBeans Mailing List Moderator" src="../../../images_www/articles/interviews/holger-stenzhorn.jpg" hspace="7" vspace="7" align="left">Please tell us about your experience as a NetBeans user. |
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| I've been using the NetBeans IDE since the year 2000 in both commercial |
| and research settings for developing prototypes and real applications |
| in the areas of natural language processing, information |
| retrieval/extraction/management, and recently in Semantic Web. |
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| <h5>How did you take up the crusade against unsolicited |
| messages on the NetBeans mailing lists?<br> |
| </h5>I had participated previously in several <a href="http://wiki.netbeans.org/NetCAT">NetCAT</a> programs when Jiri |
| Kovalsky, the program manager, asked if I would like to "take on" spam |
| as a community task. I agreed because it |
| was a chance to help the NetBeans community and to show my |
| appreciation for a great tool.<br> |
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| <h5>What was your strategy to keep the NetBeans mailing lists clean?<br> |
| </h5>It was quite simple: I trained the spam filter in my Thunderbird |
| email client to |
| the extent that filtering happened (almost) automatically. Luckily, |
| this approach worked very well because without automated help checking |
| every item of mail would have been |
| impossible.<br> |
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| <h5>You must have |
| seen all manner of messages while in the moderator role. What patterns or types stood out for you?</h5> |
| My impression was that a lot, if not most, of the spam messages |
| originated from Russia and China, and they had similar content |
| patterns, for example, offers for "interesting" products. What I found |
| quite annoying though were requests from actual individuals to the |
| mailing lists to become social-networking "friends".<br> |
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| <h5>After 2.5 years, would you consider yourself a "spam expert"? What tips do you have for curtailing spam attacks?</h5> |
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| No, I am not a "spam" expert since I never really dived into the |
| origins of spam messages. I have simply "suffered" a bit more |
| than the usual user when it comes to exposure! My tip is to take your time and train the |
| spam filter of your email application well and you should see a reduction in spam.<br> |
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| <h5>A spam-free world: Possibility or pipe-dream?<br> |
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| If no sensible technological measures are introduced, then I doubt that we will ever be free from spam. |
| We definitely need increasingly stronger automated measures integrated into email clients to help reduce spam.<br> |
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| <h5>Any last words as you step down from your list moderating duties?</h5> |
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| Good luck to future spam assassins!<br> |
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| <br>Find out ways to <a href="https://netbeans.org/community/index.html">contribute to the NetBeans Community</a>, and learn about other <a href="https://netbeans.org/community/contributors.html">community contributors</a>.<br> |
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