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= James Basic Server — Where to get help
:navtitle: Help
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This information is based on the email discussion from here:
--> https://www.mail-archive.com/server-dev@james.apache.org/msg66420.html
However, I am not satisfied that I have properly captured the community's
opinion, and there are only a few people who have contributed to the
thread.
Would be good to have some comments on this content.
It could just be that I don't like the content. But if that is what the
community thinks, then that is what we should write.
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Comment this out until there is agreement.
== Warning
Please note that if you want to try to use James, you are pretty
much on your own.
James is intended for use only by the current committers, or perhaps only by
competent developers only who have the ability to understand the code as it
exists now and can make changes themselves without any help. What you see
is what you get. Take it or leave it.
The James Community is made up of people who "scratch their own itch".
If you have a problem with the code or the documentation, then please
step up and fix it rather than asking for help.
If you are a user who wants to try to use James, you should seriously
consider hiring a professional organization to help you. Most likely,
James is not for you.
You can try filing issues, but there is absolutely no guarantee it will be
fixed. If you are lucky and a developer has the same problem as you, then
it may be fixed. Or if one of the developers is feeling particularly generous and wants
to volunteer their valuable time to help you, it may happen. There is no
way to know unless you try.
On the other hand, the developers would **love** for you to do stuff that
they are not interested in doing, like documentation. If you don't know anything
about the code, it would be a good way to help out until you can eventually
join the exclusive committer club, too.
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(Redo this once there is consensus in the community.)