blob: 4aec1f2d396eb638b1531e1b74f5573607edf4c5 [file] [log] [blame]
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The ASF licenses this file to You under the Apache License, Version 2.0
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See the License for the specific language governing permissions and
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--%><%@page import="org.apache.jackrabbit.util.Text,
java.io.StringWriter,
java.io.PrintWriter"%><%
request.setAttribute("title", "Troubleshooting");
%><jsp:include page="header.jsp"/>
<p>
If you experience problems with the Jackrabbit JCR server, please
check the following:
</p>
<ol>
<li>
Did you encounter an exception? Copy the exception stack trace somewhere
so you don't loose it. The stack trace contains valuable information
for the Jackrabbit developers if you need to file a bug report for the
problem you encountered.
</li>
<li>
Is the repository up and running? Try browsing the
<a href="<%= Text.encodeIllegalXMLCharacters(request.getContextPath()) %>/repository/default/">default workspace</a>
to check if you can still see any content in the repository. You will
see an error message if the repository is not available.
</li>
<li>
What were you trying to do? Try to verify that your client code or
other manner of repository use is correct. Did it work before or are
you trying to do something new?
</li>
<li>
Are there any notable log entries? Check the log files for any related
warnings or errors. By default the Jackrabbit JCR Server writes log
entries to the standard output of the servlet container. You can customize
logging by editing the <code>/WEB-INF/log4j.xml</code> file and
redeploying this web application.
</li>
</ol>
<p>
If none of the above steps help you identify or resolve the problem,
you can contact the Jackrabbit users mailing list or report the problem
in the Jackrabbit issue tracker to get support from the Jackrabbit community.
When contacting the community, please include any relevant details related
to the above questions and the environment information shown at the end
of this page.
</p>
<h2>Jackrabbit mailing list</h2>
<p>
The Jackrabbit user mailing list, users@jackrabbit.apache.org, is the
place to discuss any problems or other issues regarding the use of
Apache Jackrabbit (or JCR content repositories in general).
</p>
<p>
Feel free to subscribe the mailing list or browse the archives listed as
described in the
<a href="http://jackrabbit.apache.org/mail-lists.html">Jackrabbit mailing lists</a>
page.
</p>
<h2>Jackrabbit issue tracker</h2>
<p>
If you think you've identified a defect in Jackrabbit, you're welcome
to file a bug report in the
<a href="https://issues.apache.org/jira/browse/JCR">Jackrabbit issue tracker</a>.
You can also use the issue tracker to request new features and other
improvements.
</p>
<p>
You need an account in the issue tracker to report new issues or to comment
on existing. Use the
<a href="https://issues.apache.org/jira/secure/Signup!default.jspa">registration form</a>
if you don't already have an account. No account is needed browsing
and searching existing issues.
</p>
<h2>Environment information</h2>
<p>
This instance of the Jackrabbit JCR Server is running in
a <em><%= Text.encodeIllegalXMLCharacters(application.getServerInfo()) %></em> servlet container
that supports the Java Servlet API version
<%= application.getMajorVersion() %>.<%= application.getMinorVersion() %>.
</p>
<p>
Details of the Java and operating system environment are included in
the system properties shown below:
</p>
<%
StringWriter buffer = new StringWriter();
System.getProperties().list(new PrintWriter(buffer));
%>
<pre><%= Text.encodeIllegalXMLCharacters(buffer.toString()) %></pre>
<jsp:include page="footer.jsp"/>