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| Jira Public Signup Disabled |
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| <p>Posted on: 2022-11-11 16:48:00+00:00</p> |
| <p>Today, the Infrastructure Team took the step to disable public signups to ASF Jira</p> |
| <p>This was not done lightly. The main reason for this is the amount of spam and spam accounts that are created every day, it has |
| made managing Jira a big effort. In addition, Infra are planning with Atlassian to move to their Cloud service, where account |
| limitations apply; and our current self hosted instance is around 150000 users above the limit required for migration.</p> |
| <p>Daily spam account creations undermine our efforts to reduce the user counts and so we must stop the creation of the spam |
| accounts themselves, not just the spam issues/comments created from them.</p> |
| <p>Projects have for a long time wanted a resolution to the spam problems that plague their Jira Projects, often these spam issues |
| and comments go unnoticed, and the added attraction to spammers is that all issues get copied to mailing list archives.</p> |
| <p>From now on, until such a time as we migrate to Atlassian Cloud, we ask that Projects themselves take on the task of creating |
| the Jira account requests that come in. Projects are encouraged but not required to create a dedicated private mailing list where |
| users can email to ask for an account.</p> |
| <p>Once an account has been created, that user is then automatically whitelisted to create issues anywhere within our Jira instance.</p> |
| <p>We appreciate that this is not as convenient as having public signups on, but we must do this in order to move forward and to |
| stop the spam in its entirety.</p> |
| <p>Any questions or concerns please feel free to email <a href="mailto:users@infra.apache.org">users@infra.apache.org</a></p> |
| <p>Kind Regards</p> |
| <p>The ASF Infrastructure Team</p> |
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