| = How-to Infra |
| :imagesdir: images |
| With Chris Wells And Chris Thistlethwaite from your ASF Infra Team |
| |
| == ASF Infra |
| * Infra is a team operating under the VP of Infrastructure |
| * There are 9 of us, 6 full-time, 2 part-time, and 1 volunteer (VP Infra) |
| * Located in the EU, US, and Canada covering +2 UTC to -7 UTC |
| * 1 team member on-call at a time 24/7/365; rotating weekly |
| |
| == Not Your Average IT Department |
| |
| === Some other company |
| image::how_to_infra-other_company.png[] |
| |
| === Infra's Structure |
| image::how_to_infra-infra_structure.png[] |
| |
| === Why is that important? |
| * Individual Infra members have some autonomy and discretion |
| * I don't think escalation means what you think it means |
| * We are professionals, you are professionals |
| |
| === Why is that important? (cont) |
| * The Foundation handles legal, privacy, and DEI policy |
| * Infra handles operational policy |
| |
| == Why We Say "No" |
| We enforce the policy created by members, committers, the board, us, gnomes, ponies, etc. |
| |
| === Policy |
| * Legal |
| * Privacy |
| * Technical |
| * Resources |
| * Ongoing maintenance |
| |
| == How to Communicate With Us |
| |
| === Methods of Contact |
| * Jira tickets |
| * Mailing lists (users@infra.apache.org) |
| * Slack channel (#asfinfra) |
| * Roundtables |
| * Community Over Code Conference |
| * Carrier Pigeon |
| |
| === Communication is a Two-way Street |
| * Able and willing to discuss rationale |
| * Build a better business case and ask again |
| * "no" today _might_ be yes tomorrow |
| |
| == Hypothetical Requests |
| * Create a new Jira user |
| * Request Docker Hub access |
| * Unblock your company's IP |
| * Builds not running |
| |
| == Questions? |
| * Contact us |
| - Slack |
| - users@infra.apache.org |
| - builds@apache.org (for builds stuff) |
| - Roundtables |
