GUACAMOLE-249: Update troubleshooting section with respect to FreeRDP plugin changes.
diff --git a/src/chapters/troubleshooting.xml b/src/chapters/troubleshooting.xml
index 31c0787..3d253bd 100644
--- a/src/chapters/troubleshooting.xml
+++ b/src/chapters/troubleshooting.xml
@@ -427,22 +427,30 @@
connection in use and try again.</para>
</section>
<section>
- <title>Failed to load cliprdr plugin</title>
- <para>FreeRDP provides a plugin called "cliprdr" which provides
- clipboard support for RDP. libguac-client-rdp loads this
- plugin in order to support clipboard, as well. If this
- plugin could not be loaded, then clipboard support will not
- be available, and the reason will be logged.</para>
+ <title>Support for the CLIPRDR channel (clipboard redirection) could not be
+ loaded</title>
+ <para>FreeRDP provides a plugin which provides clipboard support for RDP. This
+ plugin is typically built into FreeRDP, but some distributions may bundle this
+ separately. libguac-client-rdp loads this plugin in order to support clipboard,
+ as well. If this plugin could not be loaded, then clipboard support will not be
+ available, and the reason will be logged.</para>
</section>
<section>
- <title>Failed to load guac_rdpsnd plugin</title>
- <para>In order to support sound, libguac-client-rdp builds a
- plugin for FreeRDP called "guac_rdpsnd" which must be loaded
- for sound to be available. If libguac-client-rdp cannot load
- this plugin, sound will not work, and the reason will be
- logged. A likely explanation is that libguac-client-rdp was
- built from source, and the directory specified for FreeRDP's
- installation location was incorrect.</para>
+ <title>Cannot create static channel "<replaceable>name</replaceable>": failed to
+ load "guac-common-svc" plugin for FreeRDP</title>
+ <para>RDP provides support for much of its feature set through static virtual
+ channels. Sound support, for example is provided through the "RDPSND" channel.
+ Device redirection for printers and drives is provided through "RDPDR". To
+ support these and other static virtual channels, libguac-client-rdp builds a
+ plugin for FreeRDP called "guac-common-svc" which allows Guacamole to hook into
+ the parts of FreeRDP that support virtual channels.</para>
+ <para>If libguac-client-rdp cannot load this plugin, support for any features which
+ leverage static virtual channels will not work, and the reason will be logged. A
+ likely explanation is that libguac-client-rdp was built from source, and the
+ directory specified for FreeRDP's installation location was incorrect. For
+ FreeRDP to be able to find plugins, those plugins must be placed in the
+ <filename>freerdp2/</filename> subdirectory of whichever directory contains
+ the <filename>libfreerdp2.so</filename> library.</para>
</section>
<section>
<title>Server requested unsupported clipboard data type</title>
