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| <li><a href="about.html">Domain Services</a></li> |
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| </div> |
| <article class="doc"> |
| <a name="section-top"></a> |
| <h1 class="page"><code>ErrorReportingService</code></h1> |
| <div id="preamble"> |
| <div class="sectionbody"> |
| <div class="admonitionblock warning"> |
| <table> |
| <tr> |
| <td class="icon"> |
| <i class="fa icon-warning" title="Warning"></i> |
| </td> |
| <td class="content"> |
| TODO: this content has not yet been reviewed/updated for v2.0 |
| </td> |
| </tr> |
| </table> |
| </div> |
| <div class="paragraph"> |
| <p>The <code>ErrorReportingService</code> service is an optional SPI that provides the ability to record any errors/exceptions that might occur in the application into an external incident recording system (such as JIRA or Slack). |
| The service also allows a user-friendly (jargon-free) error message to be returned and rendered to the end-user, along with an optional incident reference (eg a JIRA issue <code>XXX-1234</code>). |
| The service can also return a URL for an external image. |
| For example, this could be to a comic strip or (as a bit of fun) a picture of a random kitten.</p> |
| </div> |
| </div> |
| </div> |
| <div class="sect1"> |
| <h2 id="spi"><a class="anchor" href="#spi"></a>SPI</h2> |
| <div class="sectionbody"> |
| <div class="paragraph"> |
| <p>The SPI defined by this service is:</p> |
| </div> |
| <div class="listingblock"> |
| <div class="content"> |
| <pre class="highlightjs highlight"><code class="language-java hljs" data-lang="java">public interface ErrorReportingService { |
| |
| Ticket reportError(final ErrorDetails errorDetails); |
| |
| }</code></pre> |
| </div> |
| </div> |
| <div class="paragraph"> |
| <p>where <code>ErrorDetails</code> provided to the service is:</p> |
| </div> |
| <div class="listingblock"> |
| <div class="content"> |
| <pre class="highlightjs highlight"><code class="language-java hljs" data-lang="java">@AllArgsConstructor |
| public class ErrorDetails { |
| |
| @Getter |
| private final String mainMessage; <i class="conum" data-value="1"></i><b>(1)</b> |
| @Getter |
| private final boolean recognized; <i class="conum" data-value="2"></i><b>(2)</b> |
| @Getter |
| private final boolean authorizationCause; <i class="conum" data-value="3"></i><b>(3)</b> |
| @Getter |
| private final List<String> stackTraceDetailListCombined; <i class="conum" data-value="4"></i><b>(4)</b> |
| @Getter |
| private final List<List<String>> stackTraceDetailPerCause; |
| |
| }</code></pre> |
| </div> |
| </div> |
| <div class="colist arabic"> |
| <table> |
| <tr> |
| <td><i class="conum" data-value="1"></i><b>1</b></td> |
| <td>the main message to be displayed to the end-user. |
| The service is responsible for translating this into the language of the end-user (it can use <a href="LocaleProvider.html" class="page"><code>LocaleProvider</code></a> if required).</td> |
| </tr> |
| <tr> |
| <td><i class="conum" data-value="2"></i><b>2</b></td> |
| <td>whether this message has already been recognized by an <a href="ExceptionRecognizerService.html" class="page"><code>ExceptionRecognizer</code></a> service. |
| Generally this converts potentially non-recoverable (fatal) exceptions into recoverable exceptions (warnings) as well providing an alternative mechanism for generating user-friendly error messages.</td> |
| </tr> |
| <tr> |
| <td><i class="conum" data-value="3"></i><b>3</b></td> |
| <td>whether the cause of the exception was due to a lack of privileges. |
| In such cases the UI restricts the information shown to the end-user, to avoid leaking potentially sensitive information</td> |
| </tr> |
| <tr> |
| <td><i class="conum" data-value="4"></i><b>4</b></td> |
| <td>the stack trace of the exception, including the trace of any exceptions in the causal chain. |
| These technical details are hidden from the user and only shown for non-recoverable exceptions.</td> |
| </tr> |
| </table> |
| </div> |
| <div class="paragraph"> |
| <p>and <code>Ticket</code> (returned by the service) is an interface:</p> |
| </div> |
| <div class="listingblock"> |
| <div class="content"> |
| <pre class="highlightjs highlight"><code class="language-java hljs" data-lang="java">public interface Ticket extends Serializable { |
| |
| String getReference(); <i class="conum" data-value="1"></i><b>(1)</b> |
| |
| String getUserMessage(); <i class="conum" data-value="2"></i><b>(2)</b> |
| |
| String getDetails(); <i class="conum" data-value="3"></i><b>(3)</b> |
| |
| StackTracePolicy getStackTracePolicy(); <i class="conum" data-value="4"></i><b>(4)</b> |
| |
| String getMarkup(); <i class="conum" data-value="5"></i><b>(5)</b> |
| |
| }</code></pre> |
| </div> |
| </div> |
| <div class="colist arabic"> |
| <table> |
| <tr> |
| <td><i class="conum" data-value="1"></i><b>1</b></td> |
| <td>is a unique identifier that the end-user can use to track any follow-up from this error. |
| For example, an implementation might automatically log an issue in a bug tracking system such as JIRA, in which case the reference would |
| probably be the JIRA issue number <tt>XXX-1234</tt>.</td> |
| </tr> |
| <tr> |
| <td><i class="conum" data-value="2"></i><b>2</b></td> |
| <td>a short, jargon-free message to display to the end-user.</td> |
| </tr> |
| <tr> |
| <td><i class="conum" data-value="3"></i><b>3</b></td> |
| <td>is optional additional details to show. |
| For example, these might include text on how to recover from the error, or workarounds, or just further details on contacting the help desk if the issue is severe and requires immediate attention.</td> |
| </tr> |
| <tr> |
| <td><i class="conum" data-value="4"></i><b>4</b></td> |
| <td>is optional, specifying whether to show a button to view details of the stack trace. |
| By default a stack trace button is not shown if a ticket is returned (but <em>is</em> shown if there is no <code>ErrorReportingService</code> configured, or if it returns no ticket).</td> |
| </tr> |
| <tr> |
| <td><i class="conum" data-value="5"></i><b>5</b></td> |
| <td>returns a Html representation of this ticket.</td> |
| </tr> |
| </table> |
| </div> |
| </div> |
| </div> |
| <div class="sect1"> |
| <h2 id="implementation"><a class="anchor" href="#implementation"></a>Implementation</h2> |
| <div class="sectionbody"> |
| <div class="paragraph"> |
| <p>There is no default implementation of this service, but there are a couple of concrete examples of <code>Ticket</code> in <code>core-runtime</code>.</p> |
| </div> |
| <div class="paragraph"> |
| <p>The <a href="../../../docs/2.0.0-M3/demo/about.html" class="page">demo app</a> provides an example implementation:</p> |
| </div> |
| <div class="listingblock"> |
| <div class="content"> |
| <pre class="highlightjs highlight"><code class="language-java hljs" data-lang="java">@Service |
| @Named("demoapp.demoErrorReportingService") |
| @Qualifier("demo") |
| public class DemoErrorReportingService implements ErrorReportingService { |
| |
| @Override |
| public Ticket reportError(ErrorDetails errorDetails) { |
| |
| String reference = "#0"; |
| String userMessage = errorDetails.getMainMessage(); |
| String details = "Apologies!"; |
| |
| val mailTo = MailTo.builder() |
| .receiver("support@hello.world") |
| .subject("[Demo-App] Unexpected Error (" + reference + ")") |
| .body(MailTo.mailBodyOf(errorDetails)) |
| .build(); |
| |
| StackTracePolicy policy = StackTracePolicy.SHOW; |
| val ticket = new EmailTicket(mailTo, reference, userMessage, details, |
| policy, |
| "http://www.randomkittengenerator.com/cats/rotator.php"); |
| |
| return ticket; |
| } |
| }</code></pre> |
| </div> |
| </div> |
| <div class="paragraph"> |
| <p>which is rendered as:</p> |
| </div> |
| <div class="imageblock"> |
| <div class="content"> |
| <a class="image" href="_images/reference-services-spi/ErrorReportingService/kitchensink-example.png"><img src="_images/reference-services-spi/ErrorReportingService/kitchensink-example.png" alt="kitchensink example" width="860px"></a> |
| </div> |
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