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| <div class="section" id="delivery-service-requests"> |
| <span id="ds-requests"></span><h1>Delivery Service Requests<a class="headerlink" href="#delivery-service-requests" title="Permalink to this headline">¶</a></h1> |
| <p>When enabled in traffic_portal_properties.json, delivery service requests are created when ALL users attempt to create, update or delete a delivery service. |
| This allows users with higher level permissions (ops or admin) to review the changes for completeness and accuracy before deploying the changes. |
| In addition, most delivery service changes require cache config updates (aka queue updates) and/or a cdn snapshot. Both of these actions are reserved for users with elevated permissions.</p> |
| <p>A list of the delivery service requests associated with your tenant can be found here:</p> |
| <p><code class="docutils literal notranslate"><span class="pre">https://traffic-portal.domain.com/#!/delivery-service-requests</span></code></p> |
| <img alt="../../_images/tp_table_ds_requests.png" src="../../_images/tp_table_ds_requests.png" /> |
| <div class="section" id="who-can-create-a-delivery-service-request-and-how"> |
| <h2>Who Can Create a Delivery Service Request and How?<a class="headerlink" href="#who-can-create-a-delivery-service-request-and-how" title="Permalink to this headline">¶</a></h2> |
| <p>Users with the Portal role (or above) can create delivery service requests by doing one of three things:</p> |
| <ol class="arabic simple"> |
| <li>Creating a new delivery service</li> |
| <li>Updating an existing delivery service</li> |
| <li>Deleting an exiting delivery service</li> |
| </ol> |
| <p>By performing one of these actions, a delivery service request will be created for you with a status of draft or submitted. You determine the status of your request. Only change the status of your request to submitted once the request is ready for review and deployment.</p> |
| </div> |
| <div class="section" id="who-can-fulfill-a-delivery-service-request-and-how"> |
| <h2>Who Can Fulfill a Delivery Service Request and How?<a class="headerlink" href="#who-can-fulfill-a-delivery-service-request-and-how" title="Permalink to this headline">¶</a></h2> |
| <p>Users with elevated permissions (Operations or above) can fulfill (apply the changes) or reject the delivery service request. In fact, they can do all of the following:</p> |
| <div class="section" id="update-the-contents-of-the-delivery-service-request"> |
| <h3>Update the contents of the delivery service request<a class="headerlink" href="#update-the-contents-of-the-delivery-service-request" title="Permalink to this headline">¶</a></h3> |
| <p>Optional. This will update the “Last Edited By” field to indicate who last updated the request.</p> |
| </div> |
| <div class="section" id="assign-or-unassign-the-delivery-service-request"> |
| <h3>Assign or unassign the delivery service request<a class="headerlink" href="#assign-or-unassign-the-delivery-service-request" title="Permalink to this headline">¶</a></h3> |
| <p>Optional. Assignment is currently limited to current user. This is optional as fulfillment will auto-assign the request to the user doing the fulfillment.</p> |
| </div> |
| <div class="section" id="reject-the-delivery-service-request"> |
| <h3>Reject the delivery service request<a class="headerlink" href="#reject-the-delivery-service-request" title="Permalink to this headline">¶</a></h3> |
| <p>Rejecting a delivery service request will set status to <code class="docutils literal notranslate"><span class="pre">rejected</span></code> and the request can no longer be modified. This will auto-assign the request to the user doing the rejection.</p> |
| </div> |
| <div class="section" id="fulfill-the-delivery-service-request"> |
| <h3>Fulfill the delivery service request<a class="headerlink" href="#fulfill-the-delivery-service-request" title="Permalink to this headline">¶</a></h3> |
| <p>Fulfilling a delivery service request will show the requested changes and, once committed, will apply the desired changes and set status to <code class="docutils literal notranslate"><span class="pre">pending</span></code>. The request is pending because many types of changes will require cache config updates (aka queue updates) and/or a cdn snapshot. Once queue updates and/or cdn snapshot is complete, the request should be marked <code class="docutils literal notranslate"><span class="pre">complete</span></code>.</p> |
| </div> |
| <div class="section" id="complete-the-delivery-service-request"> |
| <h3>Complete the delivery service request<a class="headerlink" href="#complete-the-delivery-service-request" title="Permalink to this headline">¶</a></h3> |
| <p>Only after the delivery service request has been fulfilled and the changes have been applied can a delivery service request be marked as complete. Marking a delivery service as complete is currently a manual step because some changes require cache config updates (aka queue updates) and/or a cdn snapshot. |
| Once that is done and the changes have been deployed, the request status should be changed from <code class="docutils literal notranslate"><span class="pre">pending</span></code> to <code class="docutils literal notranslate"><span class="pre">complete</span></code>.</p> |
| </div> |
| <div class="section" id="delete-the-delivery-service-request"> |
| <h3>Delete the delivery service request<a class="headerlink" href="#delete-the-delivery-service-request" title="Permalink to this headline">¶</a></h3> |
| <p>Delivery service requests with a status of draft or submitted can always be deleted entirely if appropriate.</p> |
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