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<?xml version="1.0" encoding="UTF-8"?>
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<entity-engine-xml>
<!-- incoming customer request examples -->
<Party partyId="DemoCustomer"/>
<Party partyId="DemoCustAgent"/>
<Party partyId="DemoCustomer2"/>
<ProductStore productStoreId="9000"/>
<CustRequest custRequestId="9000" custRequestDate="2008-07-28 09:45:31.928" custRequestTypeId="RF_SUPPORT" statusId="CRQ_SUBMITTED" fromPartyId="DemoCustomer" priority="9" custRequestName="Customer Request Usage" description="Could you please advise us how to use the customer request facility within ofbiz?" productStoreId="9000" createdDate="2008-07-28 11:45:31.928" createdByUserLogin="admin" lastModifiedDate="2008-07-28 11:45:31.928" lastModifiedByUserLogin="admin"/>
<CustRequestItem custRequestId="9000" custRequestItemSeqId="00001" story="This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request.This can be the longer story of an item on the customer request."/>
<CustRequest custRequestId="9001" custRequestDate="2008-07-21 11:45:31.928" custRequestTypeId="RF_SUPPORT" statusId="CRQ_SUBMITTED" fromPartyId="DemoCustAgent" priority="9" custRequestName="Hardware?" description="Please provide us with the hardware requirements of OFBiz" productStoreId="9000" createdDate="2008-07-28 11:45:31.928" createdByUserLogin="admin" lastModifiedDate="2008-07-28 11:45:31.928" lastModifiedByUserLogin="admin"/>
<CustRequest custRequestId="9002" custRequestDate="2008-07-19 18:45:31.928" custRequestTypeId="RF_SUPPORT" statusId="CRQ_SUBMITTED" fromPartyId="DemoCustomer2" priority="9" custRequestName="Customer Same company" description="This will contain a request from the same company?" productStoreId="9000" createdDate="2008-07-28 11:45:31.928" createdByUserLogin="admin" lastModifiedDate="2008-07-28 11:45:31.928" lastModifiedByUserLogin="admin"/>
<!-- Employees assigned to handle these incoming customer requests-->
<CustRequestType custRequestTypeId="RF_SUPPORT" partyId="Company"/>
<PartyRole partyId="admin" roleTypeId="REQ_TAKER"/>
<PartyRelationship partyIdFrom="Company" roleTypeIdFrom="_NA_" partyIdTo="admin" roleTypeIdTo="REQ_TAKER" fromDate="2000-01-01 00:00:00"/><!-- so admin can hadle incoming cust request 'support' types -->
<PartyRole partyId="DemoEmployee" roleTypeId="REQ_TAKER"/>
<PartyRelationship partyIdFrom="Company" roleTypeIdFrom="_NA_" partyIdTo="DemoEmployee" roleTypeIdTo="REQ_TAKER" fromDate="2000-01-01 00:00:00"/><!-- so DemoEmployee can hadle incoming cust request 'support' types -->
</entity-engine-xml>