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| # 商业支持 |
| |
| 与所有 Apache 项目一样，**Apache IoTDB** 向所有人免费开放使用。 |
| |
| 同时，**Apache IoTDB 社区**也会在项目官方邮件列表上提供免费支持。但这类支持完全由社区志愿者自愿提供，因此不包含任何服务级别协议（SLA）、不承诺响应时间，也不保证问题一定会被处理或解决。 |
| |
| 如果您或您的企业对支持请求的可用性和处理时效有更高要求，以下个人及公司可提供商业支持服务。 |
| |
| > **免责声明**：本页面所列信息均由对应实体自行提供。除 “参与程度” 一项外，所有内容均未经 **Apache 软件基金会**或 **Apache IoTDB 项目**核实、更新或背书。 |
| |
| ## Apache IoTDB 商业支持提供商 |
| |
| | | 公司名称 | 服务内容 | 联系人 | 联系邮箱 | 联系电话 | 参与程度 | |
| |---------------------------------------------|----------------------------------------------------------------|------------------------------------------------------------------| ----------------- | ----------------------------------- | ---------- | ------------ | |
| |  | [天谋科技（北京）有限公司](https://www.timecho.com/) | 企业级产品与解决方案、技术咨询、技术培训、定制化软件开发、协议/驱动开发、时序大模型服务、AI服务 | 郑鹏程 | pengcheng.zheng@timecho.com | - | Committer | |
| |  | [pragmatic industries GmbH](https://pragmaticindustries.com/) | 技术咨询、技术培训、定制化软件开发 | Julian Feinauer | j.feinauer@pragmaticindustries.de | - | PMC Member | |
| |  | [ToddySoft GmbH](https://toddysoft.com/) | 技术咨询、技术培训、定制化软件开发、协议/驱区动开发 | Christofer Dutz | christofer.dutz@toddysoft.com | - | PMC Member | |
