| --- |
| title: "PagerDuty" |
| description: > |
| PagerDuty Plugin |
| --- |
| |
| ## Summary |
| |
| This plugin collects all incidents from PagerDuty, and uses them to compute incident-type DORA metrics. Namely, |
| * [Median time to restore service](/Metrics/MTTR.md) |
| * [Change failure rate](/Metrics/CFR.md). |
| * [Incident Age](/Metrics/IncidentAge.md) |
| * [Incident Count Per 1k Lines of Code](/Metrics/IncidentCountPer1kLinesOfCode.md) |
| |
| ## Supported Versions |
| Available for PagerDuty Cloud. Check [this doc](https://devlake.apache.org/docs/Overview/SupportedDataSources#data-sources-and-data-plugins) for more details. |
| |
| |
| ## Configuration |
| * Configure PagerDuty via Config UI. See instructions [here](/Configuration/PagerDuty.md). |
| * Configure PagerDuty via Config UI's [advanced mode](/Configuration/AdvancedMode.md). |
