| --- |
| layout: website-normal |
| title: Web Console Issues |
| toc: /guide/toc.json |
| --- |
| |
| ## Page Does Not Load in Chrome, Saying ""Waiting for available socket..." |
| |
| If you find that the Web Console does not load in Chrome (giving a message "Waiting for available |
| socket..."), there are two possible explanations. |
| |
| The first reason is that another tab for the same host:port has a login dialog that is prompting |
| for a username and password. This will block other tabs that are also trying to connect. The |
| solution is to login at the first tab, or to close that tab. |
| |
| A second possible reason is that there are too many open connections in Chrome to that domain. |
| There is a limit in Chrome for the number of open socket connections to a given domain. If this |
| is exceeded, subsequent tabs that try to connect will wait for an available socket. |
| |
| For more information, see |
| [http://stackoverflow.com/questions/23679968/chrome-hangs-after-certain-amount-of-data-transfered-waiting-for-available-soc](http://stackoverflow.com/questions/23679968/chrome-hangs-after-certain-amount-of-data-transfered-waiting-for-available-soc). |
| |
| [chrome://net-internals/#sockets](chrome://net-internals/#sockets) is also a useful diagnostic tool. |
| |
| ## Windows Defender may report a false-postive virus definiton match when downloading br.exe |
| |
| On older versions of the Windows Defender malware definitions, the `br.exe` download was erroneously |
| flagged as containing a virus. The executable has been scanned against multiple antivirus protection |
| providers and no infection has been found. As of 15 Sept. 2021, Microsoft has confirmed that the detection |
| has been removed. |
| |
| Please follow the steps below to clear cached detection files and obtain the latest malware definitions. |
| |
| 1. Open command prompt as Administrator and change directory to the _Windows Defender_ directory |
| 2. Run `MpCmdRun.exe -removedefinitions -dynamicsignatures` |
| 3. Run `MpCmdRun.exe -SignatureUpdate` |
| |
| Alternatively, the latest definition is available for download here: [https://www.microsoft.com/en-us/wdsi/definitions] |
| |
