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href="/blog/category/tutorials">Tutorials<!-- --></a></div><h1 class="mb-3"><a class="text-body" href="/blog/how-to-utilize-reputation-and-privilege-in-online-community">How to Utilize Reputation and Privilege in Online Community</a></h1><div class="d-flex align-items-center text-secondary"><div class="me-3">Anne Zhu</div><time class="me-3" datetime="2023-07-19T00:00:00.000Z">July 19, 2023</time><div>3 min read<!-- --></div></div></header></div></div><div class="col-lg-2 col-md-12"></div></div><div class="justify-content-end row"><div class="col-lg-8 col-md-12"><article class="px-0 px-lg-5 pb-5 mb-5" itemprop="blogPost" itemscope="" itemtype="http://schema.org/BlogPosting"><meta itemprop="image" content="https://answer.apache.org/2023-07-19-cover@4x.png"><div id="__blog-post-container" class="markdown" itemprop="articleBody"><div class="mb-4"><img decoding="async" loading="lazy" src="/assets/images/2023-07-19-cover@4x-fb5729f0eb278096e3485b69538e36e0.png" class="rounded img_RAU7" width="1280px" height="720px"></div><p>Reputation score is a reflection of a community member’s credibility. Community members establish this based on their actions and contributions. Simultaneously, a reputation system is formed to track participants' trustworthiness, credibility, and behavior.</p> |
| <!-- --><p>Besides <!-- --><a href="/blog/the-what-why-using-tags-for-online-community">tagging</a>, <!-- --><a href="https://answer.apache.org/docs/recipes/contents/reputation" target="_blank" rel="noopener noreferrer">reputation</a> is an important part of <!-- --><strong>content management</strong> in Answer. Community members gain reputation scores by adhering to community guidelines and continuous contributions. Community moderators and administrators use reputation scores to determine user privileges. This helps run and maintain a healthy community environment and discourages disruptive behavior.<!-- --></p> |
| <!-- --><h2 class="anchor anchorWithStickyNavbar_loeA" id="purposes-of-reputation">Purposes of Reputation<!-- --><a href="#purposes-of-reputation" class="hash-link" aria-label="Direct link to Purposes of Reputation" title="Direct link to Purposes of Reputation"></a></h2> |
| <!-- --><p>In the mid-1900s, eBay introduced a feedback system, allowing buyers and sellers to rate each other based on transaction experience. This feedback mechanism, which influenced the reputation of users, helped build trust within the <!-- --><a href="/blog/what-is-q-and-a-platform-and-how-to-use-it">Q&A platform</a>.<!-- --></p> |
| <!-- --><p>You can still find this mechanism running in Answer — community members upvote question or answer, accept answer, etc. Find out how we implement it for different purposes for a thriving online community.</p> |
| <!-- --><h2 class="anchor anchorWithStickyNavbar_loeA" id="ways-to-implement-reputation-system-in-answer">Ways to Implement Reputation System in Answer<!-- --><a href="#ways-to-implement-reputation-system-in-answer" class="hash-link" aria-label="Direct link to Ways to Implement Reputation System in Answer" title="Direct link to Ways to Implement Reputation System in Answer"></a></h2> |
| <!-- --><h3 class="anchor anchorWithStickyNavbar_loeA" id="1-trust-building">1. Trust Building<!-- --><a href="#1-trust-building" class="hash-link" aria-label="Direct link to 1. Trust Building" title="Direct link to 1. Trust Building"></a></h3> |
| <!-- --><p>A positive reputation indicates credibility, reliability, and expertise. In Answer, you can always find a reputation score next to the name, providing an initial impression of the community member.</p> |
| <!-- --><p><img decoding="async" loading="lazy" alt="Reputation Score Next to Community Member in Answer" src="/assets/images/TrustBuilding1-9ab5c985a0f846bfda7dac2af56fdf44.png" width="800" height="270" class="img_RAU7"></p> |
| <!-- --><p>Click the name and jump to a community member’s profile page, where it includes reputation and related contributions.</p> |
| <!-- --><p><img decoding="async" loading="lazy" alt="Community Member Profile in Answer" src="/assets/images/TrustBuilding2-58376d1d067294280d531976f0d07a0d.png" width="800" height="466" class="img_RAU7"></p> |
| <!-- --><h3 class="anchor anchorWithStickyNavbar_loeA" id="2-rewards-and-penalties">2. Rewards and Penalties<!-- --><a href="#2-rewards-and-penalties" class="hash-link" aria-label="Direct link to 2. Rewards and Penalties" title="Direct link to 2. Rewards and Penalties"></a></h3> |
| <!-- --><p>Answer appreciate and encourage positive contributions, such as providing helpful answers, valuable content, upvote useful answers. Meanwhile, negative actions like downvote, spamming or abusive behavior can result in reputation penalties.</p> |
| <!-- --><p><img decoding="async" loading="lazy" alt="Reputation Rules in Answer" src="/assets/images/RewardsandPenalties-b7ef39586e089a37f0da81fc7661e3e1.png" width="800" height="1022" class="img_RAU7"></p> |
| <!-- --><p>Click <!-- --><a href="https://answer.apache.org/docs/recipes/contents/reputation" target="_blank" rel="noopener noreferrer">here</a> for Answer's complete reputation rules that might inspire you.<!-- --></p> |
| <!-- --><h3 class="anchor anchorWithStickyNavbar_loeA" id="3-moderation-and-governance">3. Moderation and Governance<!-- --><a href="#3-moderation-and-governance" class="hash-link" aria-label="Direct link to 3. Moderation and Governance" title="Direct link to 3. Moderation and Governance"></a></h3> |
| <!-- --><p>After activation in Answer, community members will gain 1 reputation score, and are allowed to participate in general activities in the community, such as asking questions, writing answers, upvote comment, etc. Reputation scores are also used by community moderators and administrators to determine user <!-- --><a href="https://answer.apache.org/docs/recipes/contents/permission" target="_blank" rel="noopener noreferrer">privileges</a>, such as posting more than 2 links at a time, creating a new tag, etc.<!-- --></p> |
| <!-- --><p><img decoding="async" loading="lazy" alt="Add a New Tag in Answer" src="/assets/images/AddaNewTag-61fe5e3b8e2a8357eac5bf14b02f8dff.png" width="800" height="414" class="img_RAU7"></p> |
| <!-- --><p>In Answer, you’ll need 125 reputation scores to downvote, while downvote someone’s answer will reduce one reputation score. This prevents malicious downvoting and boosts answers through intentional others’ answers. This helps maintain a healthy community environment and discourage disruptive behavior.</p> |
| <!-- --><p>The scale of communities is different, so is the reputation system. We’ve prepared 3 different privilege levels for teams at different scales.</p> |
| <!-- --><p><img decoding="async" loading="lazy" alt="Levels of Privileges in Answer" src="/assets/images/LevelsofPrivileges-1087c7e180b8096660aa0ebbf354cc9d.png" width="800" height="871" class="img_RAU7"></p> |
| <!-- --><h3 class="anchor anchorWithStickyNavbar_loeA" id="4-community-engagement">4. Community Engagement<!-- --><a href="#4-community-engagement" class="hash-link" aria-label="Direct link to 4. Community Engagement" title="Direct link to 4. Community Engagement"></a></h3> |
| <!-- --><p>The reputation system allows community members to actively engage in the community. They can share expertise, contribute to discussions, and vote for better answers, fostering a positive and collaborative environment.</p> |
| <!-- --><h2 class="anchor anchorWithStickyNavbar_loeA" id="conclusion">Conclusion<!-- --><a href="#conclusion" class="hash-link" aria-label="Direct link to Conclusion" title="Direct link to Conclusion"></a></h2> |
| <!-- --><p>Reputation in an online community is a reflection of a user’s contributions, engagement, and commitment to the community. We know the reputation system is dynamic, and it’s hard to build one from the ground, that’s why we’ve already got a complete <!-- --><a href="https://answer.apache.org/docs/recipes/contents/reputation" target="_blank" rel="noopener noreferrer">reputation</a> and <!-- --><a href="https://answer.apache.org/docs/recipes/contents/permission" target="_blank" rel="noopener noreferrer">permission</a> rules for you, and it runs perfectly fine in our <!-- --><a href="https://meta.answer.dev/" target="_blank" rel="noopener noreferrer">official community</a>.<!-- --></p> |
| <!-- --><p>By the time you <!-- --><a href="https://answer.apache.org/docs/installation" target="_blank" rel="noopener noreferrer">install</a> Answer successfully, the reputation system is already there. All you need to do is to choose the right reputation level for your community in the Admin page.<!-- --></p> |
| <!-- --><p><img decoding="async" loading="lazy" alt="Chose Privileges Level in Answer Admin" src="/assets/images/PrivilegesLevel-6af3246737898e54ce3afbe1b74d4976.png" width="800" height="329" class="img_RAU7"></p> |
| <!-- --><p>By automating this reputation system, your members are encouraged to share and become a significant part of the community. <!-- --><a href="https://answer.apache.org/docs/" target="_blank" rel="noopener noreferrer">Start Answer</a> now and shape the growth of the community along with other like-minded community members.<!-- --></p></div><div class="mt-3"><div class="d-flex align-items-center text-secondary"><span>Share to<!-- --></span><button aria-label="twitter" class="react-share__ShareButton shareBtn_lEr0" style="background-color:transparent;border:none;padding:0;font:inherit;color:inherit;cursor:pointer"><i class="br bi-twitter" style="font-size:16px"></i></button><button title="How to Utilize Reputation and Privilege in Online Community" aria-label="facebook" class="react-share__ShareButton shareBtn_lEr0" style="background-color:transparent;border:none;padding:0;font:inherit;color:inherit;cursor:pointer"><i class="br bi-facebook" style="font-size:16px"></i></button><button aria-label="linkedin" class="react-share__ShareButton shareBtn_lEr0" style="background-color:transparent;border:none;padding:0;font:inherit;color:inherit;cursor:pointer"><i class="br bi-linkedin" style="font-size:16px"></i></button></div><div class="mt-4"><a href="https://github.com/apache/answer-website/edit/main/blog/how-to-utilize-reputation-and-privilege-in-online-community/index.md" target="_blank" rel="noopener noreferrer" class="theme-edit-this-page"><svg fill="currentColor" height="20" width="20" viewBox="0 0 40 40" class="iconEdit_N_05" aria-hidden="true"><g><path d="m34.5 11.7l-3 3.1-6.3-6.3 3.1-3q0.5-0.5 1.2-0.5t1.1 0.5l3.9 3.9q0.5 0.4 0.5 1.1t-0.5 1.2z m-29.5 17.1l18.4-18.5 6.3 6.3-18.4 18.4h-6.3v-6.2z"></path></g></svg>Edit this page<!-- --></a></div></div></article></div><div class="col-lg-2 col-md-12"><div class="tableOfContents_PDf4 thin-scrollbar"><ul class="border-0 p-0 table-of-contents table-of-contents__left-border"><li class="m-0 mb-2"><a href="#purposes-of-reputation" class="fs-14 text-secondary table-of-contents__link toc-highlight">Purposes of Reputation</a></li><li class="m-0 mb-2"><a href="#ways-to-implement-reputation-system-in-answer" class="fs-14 text-secondary table-of-contents__link toc-highlight">Ways to Implement Reputation System in Answer</a><ul class="border-0 p-0 ps-3 mt-2"><li class="m-0 mb-2"><a href="#1-trust-building" class="fs-14 text-secondary table-of-contents__link toc-highlight">1. Trust Building</a></li><li class="m-0 mb-2"><a href="#2-rewards-and-penalties" class="fs-14 text-secondary table-of-contents__link toc-highlight">2. Rewards and Penalties</a></li><li class="m-0 mb-2"><a href="#3-moderation-and-governance" class="fs-14 text-secondary table-of-contents__link toc-highlight">3. Moderation and Governance</a></li><li class="m-0 mb-2"><a href="#4-community-engagement" class="fs-14 text-secondary table-of-contents__link toc-highlight">4. Community Engagement</a></li></ul></li><li class="m-0 mb-2"><a href="#conclusion" class="fs-14 text-secondary table-of-contents__link toc-highlight">Conclusion</a></li></ul></div></div></div></div></div><footer class="footer"><div class="container py-3"><div class="d-flex justify-content-between flex-wrap text-center"><div><div class="mb-3"><a href="https://www.apache.org/" target="_blank"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 256 103.8" width="180" role="img"><path d="M255.178 30.45a2.7 2.7 0 0 1 .822 1.983 2.77 2.77 0 0 1-.822 2c-.55.567-1.214.83-1.997.83s-1.444-.273-2-.822a2.72 2.72 0 0 1-.815-1.983 2.77 2.77 0 0 1 .822-2c.55-.567 1.2-.83 2-.83a2.71 2.71 0 0 1 1.99.823zm-.237 3.74a2.43 2.43 0 0 0 .718-1.75 2.4 2.4 0 0 0-.711-1.742 2.36 2.36 0 0 0-1.746-.722 2.34 2.34 0 0 0-1.75.726 2.39 2.39 0 0 0-.715 1.75c0 .683.237 1.264.708 1.746a2.34 2.34 0 0 0 1.742.722c.7 0 1.27-.244 1.753-.73zm-.395-2.292c0 .503-.22.82-.66.948l.808 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